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Unisys

Global IT services, cloud, cybersecurity, analytics

Field Engineer Technician

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeCheektowaga, NY, USANo salary listedIn-person

About the Job

Requirements

  • A High School Diploma or GED is required.
  • The role may require a technical certification or Associate Degree.
  • Generally 2–4 years of experience in the area of responsibility.
  • Eligibility for any required U.S. Government authorizations may be required to access export-controlled commodities and technology.

Responsibilities

  • Provide the full range of Field Engineering support for an assigned base of large and complex clients.
  • Take complete ownership of onsite service activity.
  • Perform advanced-level maintenance on all products, including low-complexity installation activities.
  • Provide technical feedback on equipment, systems, and processes to improve overall service delivery.
  • Use advanced tools and technical knowledge to resolve client problems and conduct scheduled installs.
  • Identify and resolve systemic issues within the team.
  • Proactively support other team members by providing technical assistance and expertise.
  • Contribute to improved client service metrics, reporting, and documentation.
  • Monitor technical and process issues and proactively inform the manager or team while offering improvement recommendations.

About the Company

Unisys

Global IT services, cloud, cybersecurity, analytics

Unisys provides IT services and solutions to businesses and governments, focusing on digital transformation, cloud services, cybersecurity, and data analytics. Solutions are delivered through tailored consulting, managed services, and the sale of proprietary software and hardware to modernize operations, secure IT, and extract insights from data. The company differentiates itself by serving heavily regulated industries with strong security frameworks and by emphasizing ethical technology deployment, supported by thought leadership on topics like blockchain and low-code development. Its goal is to help organizations navigate digital transformation safely, efficiently, and responsibly while driving innovation.

Company size
1-10
Company stage
IPO
Headquarters
Bethel Township, Pennsylvania
Founded
1984

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