M.C. Dean

Designs and deploys secure mission-critical infrastructure

Tech Specialist 1

Equipment Field ServiceConfirmed live in the last 24 hours

Full-timeTysons, VA, USA$75k - $94.4k /yr

About the Job

Requirements

A High School Diploma or GED with at least 6 years of experience installing, troubleshooting, and/or testing electronic security systems, or an Associate's degree with at least 4 years of that experience.
Reliable attendance at the customer site during the customer's required work hours.
Ability to work a flexible schedule that includes occasional nights and weekends.
Ability to travel within the continental United States and overseas.
Ability to obtain a TS/SCI clearance is required; selected applicants will undergo a government security investigation and may need to meet eligibility requirements, including U.S. citizenship, for access to classified information.
Ability to read and interpret engineering drawings, blueprints, schematics, standard operating procedures, and statements of work.
Ability to use networking principles and system-administration skills to troubleshoot systems and operating systems.
Ability to perform desktop hardware and operating-system setup, software imaging and loading, and antivirus updates.
Ability to maintain test-lab equipment.
Ability to communicate technical information orally and in writing with customers, manufacturers, vendors, system administrators, field personnel, and engineering teams.
Ability to perform duties with minimal direct supervision.
Ability to sit for extended periods, work at a computer screen for extended periods, reach in any direction, and use finger dexterity to manipulate objects such as a keyboard.
Ability to understand spoken and written information, communicate verbally, apply general rules to specific problems, and identify and understand another person's speech.

Responsibilities

Analyze system performance and recommend improvements.
Support the system-administration and engineering team.
Troubleshoot systems and operating systems using networking and system-administration knowledge.
Communicate with customers, manufacturers, vendors, and system administrators.
Train system users and other system-support personnel.
Analyze and modify preventive-maintenance checklists to reflect system changes.
Troubleshoot system-performance issues and implement corrective actions.
Organize and prepare detailed documentation of system performance, including service-request records and analysis.
Set up desktop hardware and operating systems, load imaging software, and update antivirus software.
Conduct in-depth research and evaluate research conducted by Technical Specialists to assess existing and future systems.
Provide on-site system support after deployment.
Read and interpret engineering drawings, blueprints, schematics, standard operating procedures, and statements of work.
Maintain test-lab equipment.
Interface with the engineering team to support design efficiency.
Conduct research and development on complete systems and analyze interoperability and constructability scenarios.
Coordinate with field personnel and the engineering team to discuss potential installation issues.
Answer support calls from field personnel and system administrators about installation issues encountered on job sites.
Research and develop knowledge of new system manufacturers and their access-control, intrusion-detection, and closed-circuit television systems.

Overview

About M.C. Dean

M.C. Dean is Building Intelligence®. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 9,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.

Why Join Us?

Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values—agility, expertise, and trust—we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.

We are seeking a Tech Specialist 1 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets.

Responsibilities

Analyze system performance and recommend improvements
Provide support to the system administration and engineering team
Using advanced knowledge of networking principals and system administration skills to troubleshoot systems and operating systems
Communicate with customers, manufacturers, vendors and system administrators
Train system users and other system support personnel
Analyze and modify preventive maintenance checklists for system changes
Troubleshoot system performance issues and implement corrective actions
Organize and prepare detailed documentation of system performance, including service request records and analysis
Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates
Conduct in depth research and evaluate the research of Technical Specialists in order to evaluate existing and future systems
Provide on site system support post deployment
Read and interpret engineering drawings
Understand SOP and SOW documentation
Ensure test lab equipment is maintained
Interface with engineering team to ensure design efficiency
Interface with internal and external customers demonstrating excellent oral and written communication skills
Conduct research and development of entire systems and analyze all interoperability and constructability scenarios
Read blue prints, schematics and statements of work (SOW).
Coordinate with field personnel and/or engineering team to discuss any potential installation issues
Answer support calls to help field personnel and system administrators with any installation issues encountered on the job site
Conduct research and development on new system manufacturers (i.e. access control, intrusion detection and closed circuit television systems).
Perform all duties with minimal direct supervision

Qualifications

Clearance/Citizen Type: Applicants selected will be subject to a government security investigation and may meet eligibility requirements, including U.S. Citizenship, for access to classified information; Ability to obtain a TS/SCI clearance is required.

Requirements:

High School Diploma/GED with 6+ years of experience with installation, troubleshooting and/or testing of electronic security systems or
Associates with 4+ years of experience
Reliable attendance at customer site during work hours required by customer
Ability to work a flexible schedule that includes occasional nights and weekends
Ability to travel CONUS and OCONUS

What we offer:

A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust.
An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years.
Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement.
Open and transparent communication with senior leadership as well as local office management.

We offer an excellent benefits package including:

A competitive salary
Medical, dental, vision, life, and disability insurance
Paid time off
Tuition reimbursement
401k Retirement Plan
Military Reserve pay offset
Paid maternity leave

Abilities:

Exposure to computer screens for an extended period of time.
Sitting for extended periods of time.
Reach by extending hands or arms in any direction.
Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
Listen to and understand information and ideas presented through spoken words and sentences.
Communicate information and ideas in speaking so others will understand.
Read and understand information and ideas presented in writing.
Apply general rules to specific problems to produce answers that make sense.
Identify and understand the speech of another person.

Pay Range

USD $75,000.00 - USD $94,400.00 /Yr.

About the Company

M.C. Dean

Designs and deploys secure mission-critical infrastructure

M.C. Dean designs, builds, operates, and maintains integrated cyber-physical systems for mission-critical facilities, secure environments, and large enterprises. Its work spans electrical power, security, telecommunications, life safety, automation and controls, audio-visual, and IT systems, all coordinated through management platforms that support long-term operation and sustainability. The company works end-to-end: it engineers solutions, installs them, and then runs and maintains them to ensure continuous, secure, and resilient performance. What sets it apart is its ability to provide comprehensive, turnkey technology and infrastructure services for critical environments—combining physical systems with digital management to create secure, automated facilities. The goal is to deliver automated, secure, and resilient power and technology systems and the platforms needed to manage them over the long term.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Tysons, VA
Founded: 1949

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