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ASDA

Retailer selling groceries, fashion, homeware

Operations Manager

Retail Store ManagementPosted on Nov 12
Full-timeFareham, UKNo salary listedIn-person

About the Job

Requirements

  • Experience managing diverse teams in a large-format retail environment.
  • Strong operational knowledge across food and non-food departments.
  • A track record of improving availability, reducing waste, and managing shrink.
  • Confidence in developing large teams and managing change through leadership and building resilience.
  • Experience managing employee relations cases and understanding human resources policies and processes.
  • Strong organisational skills and a track record of exceeding customer service expectations.

Responsibilities

  • Deliver excellent execution across the store and embed consistent routines that improve availability, waste, and shrink.
  • Review store processes to improve availability, waste, and shrink metrics by embedding routines and processes across the shop floor.
  • Adhere to contract base management and wage control while leading and coaching managers and teams to deliver store standards across Ambient and Fresh departments, George, and General Merchandising in large-format stores.
  • Recognise effort, attitude, and growth, and create an environment where people feel valued, trusted, and motivated to step up.
  • Listen with empathy, respond with care, and create space for open, respectful conversations on the shop floor and beyond.
  • Share the rationale behind decisions and invite the team to solve challenges together.
  • Coach the team through questions, encourage ownership, and celebrate initiative.
  • Drive the store's selling agenda and healthy competition across the trading floor.
  • Lead the shrink agenda through the team, drive standards and inputs, and take clear actions to address opportunities.
  • Ensure the point-of-sale best practice is followed across the store and deliver a strong value message for customers.
  • Coach and support the leadership team in delivering shop-floor standards, develop future talent, and improve routines and processes.
  • Prioritise and delegate work to ensure promotional activity is delivered to brief and on time.
  • Collaborate across teams to support smooth operations and a seamless customer experience.
  • Use insight to make informed decisions and drive operational improvements.
  • Ensure the store remains compliant for customers and colleagues.

About the Company

ASDA

Retailer selling groceries, fashion, homeware

ASDA is a British retailer selling groceries, fashion, homeware and baby products through a network of stores and an online platform. Products are stocked in stores and online, with standard checkout and options for delivery or collection, plus in-store services like pharmacies and cafes that support shopping. ASDA differentiates itself by offering a wide range of quality items at competitive prices along with convenient services and facilities that make shopping easier for families. The company aims to provide a seamless, affordable, and convenient shopping experience whether customers shop in-store or online.

Company size
10,001+
Company stage
Debt Financing
Total funding
$2.6B
Headquarters
Leeds, United Kingdom
Founded
1949

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