Gopuff

Direct-to-consumer delivery of convenience items

Key Holder

Retail Store ManagementConfirmed live in the last 24 hours

Full-timeLexington, KY, USANo salary listedIn-person

About the Job

Requirements

Must be at least 21 years old.
Must be able to work a flexible schedule as business requires, including nights, weekends, and holidays.
Must have one year of experience as a store associate or customer service representative.
Must have prior experience in a team environment requiring professional communication skills.
Must have strong interpersonal skills for establishing customer and team relationships.
Must demonstrate a positive and engaging attitude and demeanor.
Must have a high school diploma or equivalent.
Must be able to frequently stand and move safely and efficiently in an assigned location.
Must be able to carry or lift items weighing up to 50 pounds.
Must be able to handle objects, products, and equipment safely.
Must be able to bend and kneel.

Responsibilities

Provide excellent customer service by greeting customers, establishing rapport, and informing them about BRS products and services.
Arrive early to open the store and leave late to close it.
Operate the alarm system, including setting and disarming it.
Identify problems with working conditions and share them with management.
Assume management responsibilities in the absence of the General Manager and Assistant Manager.
Use knowledge of BRS products to provide recommendations to customers.
Drive sales in all departments.
Order, replenish, and maintain inventory.
Perform cashier functions and adhere to minor policy while completing customer transactions.
Operate scanners, cash registers, and other electronic equipment.
Follow age-verification policies.
Accept payments, including cash, checks, and credit cards.
Ensure prices and quantities are accurate and provide customers with receipts.
Process refunds and exchanges.
Balance the register drawer.
Bag or box purchases to ensure safe transport.
Follow BRS procedures regarding coupons and gift cards.
Maintain store safety standards.
Maintain cleanliness and standards on the sales floor, in the stock room, lockers, and bathrooms.
Assist with promotions and event setup.
Follow BRS vehicle policies and procedures.
Maintain safety standards for BRS deliveries.
Deliver items to customers while following driving routes and time schedules.
Inform the manager of vehicle operating-condition problems.

Desired Qualifications

Continually develop retail sales skills and knowledge of products and services.

Liquor Barn, Party Mart, and DEP'S (BRS) is a wholly owned subsidiary of GoPuff. An operated retail chain of spirits, beer, wine, and party goods in the Commonwealth of Kentucky. We offer 23 retail locations across the state, including Louisville, Lexington, Danville, Bowling Green, Elizabethtown, Owensboro, and Northern Kentucky, with a delivery radius reaching 80% of Kentucky residents.

As a Key Holder, you display an ability for managerial responsibilities. This position is responsible for opening and closing the store and performing other duties in the absence of management. A Key Holder will assist the store in periods of high volume and provide support for new employees, providing excellent customer service while driving sales through BRS products.

Responsibilities

Provide excellent customer service by greeting and establishing rapport with customers while informing them of BRS products and services
Arrive early to open the store and leave late to close the store
Operate the alarm system, including setting and disarming
Identify Problems with working conditions and share with management
Assume management responsibilities in the absence of the General Manager and Assistant Manager
Knowledge of BRS products to provide customers with recommendations
Drive sales in all departments
Order, replenish and maintain inventory
Perform cashier functions and adhere to minor policy while completing customer transactions
Operating scanners, cash registers, and other electronics
Follow proper age verification policies
Accepting payments, such as cash, checks, and credit cards
Ensuring all prices and quantities are accurate and providing a customer receipt
Processing refunds and exchanges
Balance register drawerBagging or boxing purchases to ensure safe transport
Following all BRS procedures regarding coupons and gift cards
Maintain store safety standards
Store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathroomsAssist in promotions and setup of events
Observe BRS vehicle policies and procedure guidelines
Maintain all safety standards for BRS deliveries
Delivery items to customersFollowing delivery driving routes and time schedules
Inform manager of vehicle operating condition problems

Qualifications

21 years of age or older
Ability to work a flexible schedule as business requires (nights, weekends and holidays)
Desire to continually develop retail sales skills and knowledge of product and services
One year as a store associate or customer service representative
Prior experience in a team environment requiring professional communication skills
Strong interpersonal skills necessary for establishing customer and team relationships
Ability to demonstrate a positive and engaging attitude and demeanor
High School Diploma or equivalent
This job requires the ability to perform the following:
Frequently standing and moving in an assigned location safely and efficiently
Carrying or lifting items weighing up to 50 pounds
Handling objects, products, and equipment safely
Bending, kneeling
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job.

What We Offer

Medical/Dental/Vision Insurance (for full-time employees)
401(k) Retirement Savings Plan
10% employee discount & FAM Membership
Vacation and Sick Time for eligible employees
EAP through AllOne Health (formerly Carebridge)

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

Gopuff

Key Holder

About the Job

Requirements

Responsibilities

Desired Qualifications

Responsibilities

Qualifications

What We Offer

About the Company

Gopuff

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