Senior Commercial Engineer

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

The Sr. Commercial Engineer owns the commercial side of the AMAT Panels business, from enquiry to order. The role turns customer requests into accurate,, and profitable quotations, builds strong relationships with customer buying and engineering teams, and helps the sales team win and close orders.

You will work closely with sales, the Strategic Business Unit (SBU), engineering, operations, quality, and finance to prepare cost estimates and financial proposals, position products on price and value against competitors, manage contract terms and order entry, and maintain the local order forecast. The role is the main commercial contact for customers on pricing, terms, order status, and warranty claims.

You will report to the Global Business Manager and will work in an Hybrid work mode based at Chennai Oragadam, India.

Your Responsibilities:

Commercial Quotations & Cost Estimation

• Respond to customer RFQs and enquiries by reviewing specifications, drawings and commercial terms, and by clarifying scope, exceptions and deviations with customers and sales.
• Prepare cost estimates, quotations and financial proposals for control panel and LV panel solutions, working with engineering on BOMs and with suppliers on material and component pricing.
• Work with the SBU on pricing strategy and competitive positioning; evaluate competitor product features, pricing and positioning, and recommend pricing to win profitable business.
• Build and maintain standard pricing tools, costing templates and quotation processes, and support continuous improvement activities.

Contract & Order Management

• Review and negotiate commercial terms and conditions, payment terms, delivery commitments and contract risks in line with Rockwell Automation policies and approval levels.
• Manage order booking: check customer purchase orders against quotations, resolve discrepancies and hand over complete order information to project engineering and operations.
• Manage change orders and variations, making sure scope changes are priced, approved and documented before work starts.
• Coordinate logistics and import/export compliance requirements for customer orders with the logistics team.

Customer & Sales Support

• Support sales in finding new business and closing orders through tactical selling, follow-up on open quotations and win/loss analysis.
• Act as the main commercial contact for customers on pricing, change orders, order status, invoicing and payment follow-up.
• Handle customer issues and warranty claims together with quality, operations and sales, and drive them through to closure.

Forecasting & Business Planning

• Generate monthly order, sales and shipment forecasts, and maintain the quotation pipeline and commercial reports.
• Contribute to the business plan, strategic planning and group objectives; act on behalf of the manager or team members when they are away.

Compliance & Continuous Improvement

• Conduct tasks in accordance with applicable health, safety, quality and environmental regulations (local and national laws, ISO 9001, ISO 14001, etc.) as well as Rockwell Automation policies and procedures.
• Takes personal responsibility for health, safety and environmental performance; follows all EHS rules, procedures and Rockwell Automation policies; reports hazards, incidents and near misses promptly; and promotes a safe working culture within the team.

The Essentials – You Will Have

• Bachelor's degree in Electrical Engineering (BSEE) or equivalent Electrical and Electronics Degree.
• At least 5+ years of experience in commercial engineering, estimating, quotation, or sales support with control panel products or a panel shop.
• Good understanding of electrical control components (PLCs, drives, switchgear, motor control) and of panel BOMs and costing.
• Proficient in Microsoft excel (can maintain complex spreadsheets) and ERP/CRM systems (for example SAP and Salesforce).

The Preferred – You Might Also Have

• Second regional language capability (for example Chinese).
• Experience working with control panel and LV panel solutions.
• Experience managing commercial negotiations, pricing strategies, warranty processes, and customer-facing commercial activities.
  

Key Internal Stakeholders

• Customers (external)
• Rockwell Automation Sales
• Strategic Business Unit (SBU) and Product Pricing Teams
• Project Engineering and OES Team
• Operations, Quality and Finance
• Logistics (Import/Export)

What We Offer

• Comprehensive mindfulness programmes with Calm premium membership.
• Volunteer Paid Time Off after 6 months of employment.
• Company volunteer and donation matching programme.
• Employee Assistance Program.
• Personalised wellbeing programmes through OnTrack.
• On-demand digital course library for professional development.
• … and other local benefits
• At Rockwell Automation, we are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but don't meet every qualification, we encourage you to apply—you may be the right fit for this or other opportunities.

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Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.