CCO and Banking Head

The CCO/Business Head is the face of Citi in the country, playing the crucial role of leading and protecting the Citi franchise. In both leading the business and protecting the franchise, the CCO must achieve collaboration and alignment across all stakeholders – effectively managing a matrix team. This role will also have additional responsibilities as the Head of a business / function in country or oversight for other countries.

Responsibilities:

• Ensuring that an annual business plan is approved by all respective businesses, product lines and functions as well as the Regional CEO, with performance against that plan monitored regularly.
• Managing (directly or through matrix reporting, as appropriate) all businesses, product lines and functions based in country.
• Leading the Public Sector Business, in partnership with the Public Sector Group, including business development and client relationships.
• Acting as a single, coordinated face to the local marketplace and the lead Citi representative in the country in front of external stakeholders including clients, regulators, government, community, media and actively raising Citi’s profile.
• Being involved in the decision-making process for acquisitions/investments/divestments for proprietary M&A in the country.
• Providing oversight for all critical country and other risk limits and for country scenario planning.
• Ensuring a realistic succession plan is in place for key country roles, to include at minimum permanent members of CCC. In partnership with HR, executing Citi’s Talent agenda and overseeing franchise-wide Talent review and development activities.
• Protecting Citi’s reputation in the country.
• Ensuring compliance with all applicable laws and regulations (local and US).
• Ensuring compliance with all applicable requirements regarding “financial inclusion”.
• Ensuring compliance with all corporate policies, including ethical standards, corporate governance standards and business practice requirements.
• Leading management and coordination of governmental and regulatory relationships.
• Promoting a culture of timely escalation, ethics, compliance and control.
• Identifying, assessing, mitigating, communicating and anticipating all types of risks through the development and sustainability of appropriate control mechanisms.
• Leading and coordinating consistent application of Managers Controls Assessment (MCA) process across the franchise.
• Managing the organization and corporate governance of country-based legal entities and their regulatory reporting.
• Leading Citi’s response to a franchise-wide event, e.g. crisis or disaster. In such a situation, all business and function heads must work under the CCO’s direction.
• If there is a Board of Directors of a local incorporated legal entity, ensuring that proper management takes place to include effective working relationships and clear directional understanding with all directors, and in particular, with external directors.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 6-10 years relevant experience
• Previous experience of managing Risk, Finance and Controls.
• Business Management and running a P&L.
• Managing teams across a matrix organization.
• Relationship/stakeholder management with both internal and external stakeholders.
• Cultural sensitivity.
• Understanding corporate governance frameworks.
• Understanding and translating global/regional strategy.

Education:

• Bachelor’s/University degree, Master’s degree preferred

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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