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Mars

Global confectionery, food, and petcare company

Learning Business Partner

Learning & DevelopmentConfirmed live in the last 24 hours
Full-timeChicago, IL, USA

About the Job

Requirements

  • At least 8 years of progressive experience in Learning and Development.
  • Ability to operate effectively across diverse geographical regions and cultures, with regular availability to support US and European time zones.
  • Ability to travel up to 10% of the time for stakeholder alignment meetings and learning forums.
  • Ability to conduct performance diagnostics, build trusted-advisor relationships, manage expectation mismatches, and influence VP- and Director-level stakeholders.
  • Deep understanding of corporate structures and business value chains, including Sales, Supply, Research and Development, Finance, and People and Organization, and ability to communicate with business leaders in business terms.
  • Savviness in using learning technology stacks, including learning management systems, learning experience platforms, and social learning environments, and emerging artificial intelligence capabilities for automated curation, skill-taxonomy tagging, and personalized learning journeys.
  • Experience defining data-collection methodologies, reading dashboards, interpreting learner analytics, and synthesizing data into executive-level narratives.
  • Expert-level knowledge of adult learning theories, cognitive design principles, behavioral economics and change management, and operationalizing the 70/20/10 learning model.
  • Ability to discover business drivers, distinguish skill deficiencies from structural or operational issues, and co-create performance-improving interventions.
  • Ability to translate business strategies into structured, agile skills-based taxonomies, job architectures, and progressive learning paths.
  • Ability to design comprehensive learner journeys and program architectures using modern modalities to drive business change.
  • Competence in defining and measuring learning metrics tied to business results and using data to inform program iterations.
  • Ability to leverage artificial intelligence, collaborative platforms, and modern learning experience platforms to scale social and self-directed learning experiences.
  • Ability to anticipate and balance the needs of multiple stakeholders across a matrix, collaborate to meet shared objectives, manage ambiguity, learn quickly in new situations, and plan and prioritize work in alignment with organizational goals.

Responsibilities

  • Act as the primary interface and trusted advisor to stakeholders, proactively managing senior stakeholder relationships, influencing decision-making, and championing the enterprise learning agenda.
  • Use performance consulting methodologies to diagnose organizational performance challenges and conduct root-cause analyses that distinguish training opportunities from organizational, process, or talent-related interventions.
  • Manage and prioritize the pipeline of learning requests, aligning proposed solutions with business priorities and long-term talent strategies.
  • Use quantitative and qualitative research methods, including surveys, data benchmarks, focus groups, and interviews, to map skills inventories, identify skill gaps, and define future capabilities.
  • Design and maintain agile skills matrices and capability frameworks aligned with business strategies, define current and ideal performance states, and design scalable learning pathways to close gaps.
  • Collaborate across functional domains to identify horizontal capability trends, scale successful learning models, and prevent fragmented or redundant initiatives.
  • Map human-centered learner journeys, establish instructional design frameworks, and architect learning ecosystems integrating formal, social, and experiential learning components.
  • Evaluate and select delivery formats, including digital self-paced learning, synchronous virtual learning, classroom learning, social learning networks, and workflow-embedded tools, to maximize engagement and behavioral change.
  • Define and document high-level design specifications and standards for external and internal Instructional Design partners, collaborate during development, and maintain accountability for design integrity, contextual alignment, and successful deployment.
  • Define key performance indicators and business-impact metrics for each initiative with business sponsors.
  • Apply evaluation frameworks, including LTEM and Kirkpatrick, to monitor learner engagement, behavior change, and business return on investment.
  • Analyze data, communicate the strategic value of learning to executive leadership, and continuously optimize the learning portfolio. The role defines the strategic learning agenda and learner experience while guiding implementation with instructional designers and vendors.

About the Company

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Mars

Global confectionery, food, and petcare company

Mars makes confectionery, food, and petcare products and also operates pet health services through networks like Banfield, VCA, BluePearl, and Royal Canin. Its products are marketed under familiar brands such as M&M’s, Snickers, Milky Way, Skittles, Dove, Orbit, Pedigree, Royal Canin, Whiskas, and Cocoavia, sold globally to consumers and pet owners. The company differs from competitors by combining a broad, diversified portfolio with a global, family-owned structure guided by the Mars Principles (Quality, Responsibility, Mutuality, Efficiency, Freedom), which drives its operations and partnerships. Mars aims to help communities prosper and to grow its business while improving social and environmental outcomes, using its scale to support responsible practices across the world.

Company size
10,001+
Company stage
Debt Financing
Total funding
$27B
Headquarters
McLean, VA
Founded
1911

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