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Madison Reed

Ammonia-free, professional-grade at-home hair color

Hair Color Bar Assistant - Licensed Cosmetologist

Hair Styling & BarberingConfirmed live in the last 24 hours
Full-timePalo Alto, CA, USAIn-person

About the Job

Requirements

  • An active cosmetology license in the state where the candidate is applying.
  • Entry-level experience in a customer service or retail sales environment.
  • Effective communication, problem-solving, and people skills for a fast-paced retail or salon environment.
  • Comfort operating point-of-sale systems.
  • Fluency in English.
  • Ability to regularly stand and walk for more than four consecutive hours; bend and twist repetitively; manipulate fingers and hands; bend and reach wrists and arms; reach with hands and arms; and move up to ten pounds. The role may also involve sitting, kneeling, stooping, crouching, and lifting, pushing, or pulling up to ten pounds.

Responsibilities

  • Demonstrate and develop teamwork skills to provide a guest experience aligned with the company’s values.
  • Perform behind-the-chair services, including assisting with finishing services, shampooing and conditioning, styling, blowouts, hot-tool styling, treatment and toner services, and add-on product application at the guest’s request.
  • Contribute to monthly sales goals and key performance indicators, including retail sales, services, and memberships.
  • Ensure the Hair Color Bar meets company standards for cleanliness, merchandising, inventory, and security of company assets.
  • Follow protocols for company systems, policies, processes, and procedures.
  • Increase Hair Color Bar revenue by growing the average service ticket through additional services, memberships, subscriptions, and home hair-care sales.
  • Complete Assistant Colorist training, including learning color theory and developing behind-the-chair application skills.
  • Communicate regularly with guests through conversations and consultations.

Desired Qualifications

  • Salon or beauty-industry experience is preferred.

About the Company

Madison Reed

Ammonia-free, professional-grade at-home hair color

Madison Reed creates professional-grade hair color products for at-home use, focusing on safe, convenient at-home coloring. Its core offering is ammonia-free hair dye that delivers multi-dimensional, natural-looking color without harmful chemicals like parabens, resorcinol, PPD, phthalates, or gluten. The company also runs Color Bar locations and offers a subscription model, product kits, hair care, and memberships, plus professional colorist consultations and digital tools (color quiz, virtual try-on) to guide shade selection. Unlike many rivals, Madison Reed emphasizes cruelty-free, Leaping Bunny-certified formulas and a direct-to-consumer plus in-person service model, combining online convenience with professional support. Its goal is to provide safe, high-quality, salon-grade color results at home while offering convenient access through online sales, memberships, and physical Color Bar experiences.

Company size
201-500
Company stage
Debt Financing
Total funding
$274.1M
Headquarters
San Francisco, CA
Founded
2013

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