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Canna Cabana

Cannabis retailer providing curated education

Retail Shift Leader

Retail Store ManagementPosted on Nov 11
Part-timeMartensville, SK, CanadaIn-person

About the Job

Requirements

  • Must already have, or be able to quickly obtain, CannaSell SK certification before the first day of work.
  • Completion of high school and College/CEGEP/vocational or technical training is required.
  • Must provide a copy of a clean Criminal Background Check before the start date.
  • A minimum of 2 years of work experience in the retail industry is required.
  • Demonstrated sales and service orientation is required.
  • Excellent time management and prioritizing skills are required.
  • Demonstrated ability to train and motivate staff is required.
  • Ability to work any shift based on business needs, Monday to Sunday.
  • Ability to work nights, holidays, weekends, and at different locations.
  • Basic office administration skills are required.
  • High proficiency with the Microsoft Office productivity suite is required.
  • Ability to communicate effectively both verbally and in writing with individuals at all levels of the organization.
  • Strong customer service and troubleshooting skills are required.
  • Thorough understanding of applicable health and safety legislation is required.

Responsibilities

  • Provide assistance to store management in supervising and facilitating the daily operations of the store.
  • Oversee the Store Manager’s responsibilities in the absence of the Store Manager or Assistant Store Manager.
  • Assist in delivering key personnel management on shift and resolve customer service issues as needed.
  • Provide direction, guidance, and instruction to store associates as required.
  • Ensure store conditions consistently meet established standards.
  • Assist in ensuring staffing levels adequately meet business needs when requested.
  • Act as the sales and customer service leader and role model in the absence of the Store Manager or Assistant Store Manager.
  • Greet and assist customers in a way that models exemplary conduct to other staff.
  • Ensure company policies and relevant legislation are consistently followed by all staff members.
  • Handle customer complaints as they arise, escalating them to the appropriate individual when necessary.
  • Ensure health, safety, and security regulations are followed and required standards are met on shift.
  • Achieve sales targets and store-level key performance indicators.
  • Ensure employees on shift actively pursue sales goals.
  • Oversee and assist with inventory management and remain accountable for inventory processes on shift.

Desired Qualifications

  • Cannabis industry experience is preferred.
  • A valid First Aid certification is an asset.
  • Strong teamwork and team-building skills are desired.

About the Company

Canna Cabana

Cannabis retailer providing curated education

Choom offers curated cannabis experiences with an emphasis on education, curated product selection, and welcoming environments. Customers access cannabis products and related education, guided by staff who enhance the experience through storytelling and community vibes. It differentiates itself through a focus on educating customers, a storytelling heritage linked to the Choom Gang, and purpose-built environments that elevate the purchasing and consumption experience. The goal is to provide high-quality cannabis experiences and elevated service that helps people learn, explore, and enjoy cannabis in a social, engaging way.

Company size
11-50
Company stage
IPO
Headquarters
Vancouver, Canada
Founded
2017

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