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DoorDash

Runs apps for local food and grocery delivery

Associate Manager - AI Research Lab Strategy & Operations

Business OperationsConfirmed live in the last 24 hours
Full-timeIn-person

About the Job

Requirements

  • A bachelor's degree and at least 5 years of experience in finance, management consulting, business operations, business analytics, or high-growth or early-stage startup environments.
  • Ability to partner directly with in-field merchants, sales, and support teams to identify workflow pain points, translate them into AI-native product opportunities, and drive adoption across internal stakeholders.
  • Ability to develop actionable recommendations and measurement frameworks from fast-moving AI research and structure ambiguous, unstructured problems.
  • Hands-on experience using AI tools such as Claude, Codex, or Cursor to accelerate discovery, prototype workflows, build evaluation datasets, and test hypotheses.

Responsibilities

  • Reimagine core experiences, such as the merchant journey, by partnering with merchants, sales, support, product, and engineering teams to unify major initiatives into a coherent AI-native interaction model.
  • Own revenue-driving AI initiatives as the accountable business owner for high-priority AI bets, linking technical progress to financial outcomes.
  • Lead business planning cycles and develop go-to-market strategies for AI-powered products and capabilities, overseeing execution through project plans, resource allocation, and key performance indicator tracking.
  • Develop business metrics and measurement frameworks by defining what to measure and why, establishing performance thresholds using data-driven benchmarking, and localizing metrics across geographies and market types.
  • Drive AI adoption across the company by enabling non-technical teams with enterprise tools, workflows, and experimentation sandboxes that integrate AI into daily operations.
  • Build scalable AI foundations, including evaluation datasets, guardrails, monitoring systems, and strategies for custom foundation models that support safety, reliability, and long-term leverage.
  • Operationalize technologies from external partners by translating research breakthroughs into revenue-generating product capabilities and production systems.
  • Lead rapid experimentation cycles to validate product-market fit, measure business impact, and ensure AI initiatives produce tangible outcomes.

Desired Qualifications

  • Direct experience productizing large language model or machine learning systems, such as shipping features, building evaluation datasets, or running model-performance feedback loops.

About the Company

DoorDash

Runs apps for local food and grocery delivery

DoorDash runs apps that let people order restaurant meals, groceries, and other goods from local businesses, which independent couriers called Dashers bring to their doors. In 2019 it overtook Grubhub to become the largest food delivery service in the United States, and it later expanded abroad by buying Finland's Wolt and Britain's Deliveroo. Merchants pay DoorDash a fee on each order and can buy ads in its apps, while customers pay delivery and service fees or join DashPass, a subscription that cuts those fees. Businesses can also hire Dashers through its Drive service to carry orders placed on their own websites. Four Stanford students founded DoorDash in 2013, and it is based in San Francisco, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2013

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