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TSC

Global CX agency building customer journeys

Aviation Crew Chief

Aviation Operations & Aircraft MaintenanceConfirmed live in the last 24 hours
Full-timeUnited StatesNo salary listed

About the Job

Requirements

  • High school diploma or GED and at least 3 years of maintenance experience on a flight line or in UAS flight operations.
  • U.S. citizenship and an active Secret security clearance.
  • Expertise in Group 3–5 UAS and subsystems.
  • Proficiency with aircraft technical manuals, including general systems, job guides, and fault isolation.
  • Skill in electrical system installation, maintenance, and troubleshooting, including schematics and diagrams.
  • Knowledge of ESD precautions and electrical safety measures.
  • Proficiency with electrical testing tools such as multimeters and oscilloscopes.
  • Capability to perform line- and site-level maintenance and repairs.
  • RQ-29 LEA Crew Chief qualification.
  • AA Class 3 Medical Certification.
  • Aviation experience in OCONUS deployed environments.
  • Expertise in troubleshooting airframe, powerplant, electrical, mechanical, and RF systems.
  • Familiarity with FAA, ICAO, DoD, and DCMA maintenance and flight standards.
  • Proficiency with maintenance manuals, Technical Orders, and compliance procedures.
  • Experience with FOD control, property management, and logistics of Government Furnished Equipment and COMSEC.
  • Strong knowledge of aviation flight-line procedures and maintenance operations.
  • Ability to work independently in fast-paced environments and collaborate effectively.
  • Experience with Air Vehicle Systems, subsystems, and Technical Manuals.
  • Ability to obtain Crew Chief Designation after training.
  • Proficiency in Microsoft Office for document, spreadsheet, and presentation creation.
  • Experience in technical writing and report preparation using Adobe.
  • Familiarity with digital logging of aviation maintenance per commercial or military standards.
  • Strong knowledge of Windows operating systems and ability to train others in digital maintenance tools.
  • Ability to work in austere locations with provided shelter and limited food options, perform 12-hour outdoor shifts in temperatures above 100°F, and lift items overhead and move loads up to 60 pounds.
  • Ability to walk, sit, stand, and reach; maintain full visual acuity for close, distance, color, depth perception, and focus; and walk more than one mile per day on flight lines and ramps.
  • Ability to use PPE for mechanical, audible, and chemical hazards and additional protective gear required by job hazards.
  • Annual FAA Class 3 flight physical; pass medical and dental evaluations for deployment; and meet MOD 17 medical and psychological standards under CENTCOM requirements, subject to final approval by the CENTCOM Surgeon.
  • Employment is contingent on successfully completing a background check, security investigation, and drug screening.

Responsibilities

  • Oversee aircraft maintenance and flight-line operations at an OCONUS site.
  • Ensure compliance with flight, ground, training, and safety procedures.
  • Maintain accurate maintenance records, logbooks, and tool control.
  • Prepare technical reports and briefings for operations and engineering teams.
  • Manage COMSEC equipment, consumables, and maintenance tracking.
  • Track and account for critical parts, tools, and components.
  • Conduct Technical Inspections and sign off on completed work.
  • Maintain aircraft system logs and configurations with the logistics team.
  • Travel and/or deploy on relatively short notice, 50–75% of the time.

Desired Qualifications

  • Composite repair experience.
  • FAA A&P certification or equivalent.

About the Company

TSC

Global CX agency building customer journeys

TSC helps brands improve customer relationships by mapping journeys, conducting usability tests, and delivering digital CX solutions. They identify friction and opportunities through journey maps and tests, then design, build, and test digital features to improve experiences. Operating as part of Sitel Group with a global footprint (60 staff across four offices), they combine strategy, design, and hands-on implementation to deliver measurable CX improvements. Their goal is to drive better business results by making digital experiences easier and more enjoyable for customers.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Paris, France
Founded
2011

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