VNS Territory Specialist - Epilepsy

As a global medtech company, we are driven by our Vision of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ignite patient turnarounds. Our relentless commitment to patients and strong legacy of innovation in healthcare are the foundation of our future. If you're looking for a new chance, a new beginning, a new trajectory, LivaNova is where your talent can truly thrive. Join our talented team members worldwide to become a pioneer of tomorrow—because at LivaNova, we don’t just treat conditions — we aspire to alter the course of lives.

The Territory Specialist (TS) is a medical sales role assisting the Territory Manager and/or Key Account Manager in achieving the overall Territory sales objectives through daily management of the assigned accounts within the Territory. This role’s primary objectives are supporting and maintaining a pipeline of active VNS (Vagus Nerve Stimulation) referring physicians. The Territory Specialist will report to the Regional Manager and work directly with the Territory Manager and Key Account Manager in their region. 

Job Responsibilities

• Assist Territory Manager and/or Key Account Manager in achieving or exceeding sales objectives through daily management of assigned accounts.

• Work daily with a high level of integrity and promote a diverse and inclusive workplace culture in both people and thought leadership that is consistent with LivaNova values.

• Work with Territory Manager and/or Key Account Manager to engage epileptologists, neurologists, and neurosurgeons/surgeons with latest therapy information, clinical studies, etc. leading to patient identifications, as assigned by Territory Manager.

• Maintain and grow productive professional relationships with customers.

• Execute physician targeting plans for high-potential customers and business plans for Comprehensive Epilepsy Centers (CECs).

• Assist Territory Manager and/or Key Account Manager to educate:

  • Referring physicians about current DRE (drug-resistant epilepsy) treatment gaps, quality measures, and available support services.

  • Physicians/clinicians and staff on product updates and new product launches, including hardware and software modifications,

  • Account staff on post-implant VNS therapy and product support,

  • Patients and families on post-implant VNS therapy and product support in the presence of the provider or as directed by the provider.

• Provide surgical case coverage and follow-up support of VNS Therapy as directed.

• Optimize patient experience during dosing appointments by supporting physicians while they are programming the patient's VNS device.

• Engage patients, caregivers and physicians in a complaint manner and assist them through the VNS Therapy patient funnel.

• Work with buying managers to manage inventory.

• Regularly monitor account performance, identify issues, and work with Territory Manager and/or Key Account Manager to mitigate risks proactively.

• Participate in professional outreach programs (e.g., neurology conferences).

• Support DRE education programs.

• Participate in weekly territory team meetings to review progress towards quarterly goals and long-term strategy. 

• Participate in weekly physician targeting meetings with regional managers to review progress towards quarterly goals and long-term strategy.

• Coordinate with case management for patient education and account interactions needed to support patients as they navigate their path to VNS Therapy.

• Demonstrate in-depth product knowledge.

• Complete administrative requirements on time and accurately.

Travel Requirements

• Territory Specialist must live within the territory geographic area.

• This position may require extensive business travel of 40% or more of the time.

• A valid, active driver’s license is required for this position.

Qualifications

• BS/BA degree required, preferably in life sciences or business related.

• Strong work ethic.

• Ability to communicate well with physicians and patients.

• Minimum 3-5 years of sales experience post college or other medical work experience.  Sales experience in a medical field (pharma/life sciences) preferred, with the interest to move into medical device sales.

• Demonstrated aptitude and success in fostering physician relationships, and a capacity for interacting with physicians and patients in a clinical environment.

• Solid process orientation demonstrated resource management / allocation experience, and the ability to perform multiple tasks simultaneously.

• Intellectual capacity to interpret trends and data, translating the information into actions and improvements.   

• Self-starter and independent thinker, with the aptitude to work autonomously.

• Exceptional written and verbal communication skills, with customers and patients at all levels.

• Ability to prioritize and coordinate with key stakeholders and cross-functional teams.

• Demonstrated commitment towards LivaNova’s mission, vision, and pillars.

Pay Transparency: A reasonable estimate of the annual base salary for this position is $80,000- $90,000 + commission. Pay ranges may vary by location.

Employee benefits include:

• Health benefits – Medical, Dental, Vision

• Personal and Vacation Time

• Retirement & Savings Plan (401K)

• Employee Stock Purchase Plan

• Training & Education Assistance

• Bonus Referral Program

• Service Awards

• Employee Recognition Program

• Flexible Work Schedules

Valuing different backgrounds:

LivaNova values equality and diversity. We are committed to ensuring that our recruitment process is fair, transparent and free from unlawful discrimination. Our selection process is driven by the key demands/requirements for the role rather than bias or discrimination on the basis of a candidate’s sex, gender identity, age, marital status, veteran status, non-job-related disability/handicap or medical condition, family status, sexual orientation, religion, color, ethnicity, race or any other legally protected classification.

Notice to third party agencies:

Please note that we do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

Beware of Job Scams:

Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons posing as LivaNova recruiters or employees. The scammers may attempt to solicit confidential, personal information, such as a social security number, or your financial information. LivaNova will never ask for fees prior/during/after the application process, nor will we ask for banking details or personal financial information in return for the assurance of employment. If you are concerned that an offer of employment might be a scam or that the recruiter is not legitimate, please verify by searching for “See Open Jobs” on https://www.livanova.com/en-us/careers, and check that all recruitment emails come from an @livanova.com email address.