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Lowe's

Runs home improvement stores for DIYers and pros

Sales Specialist - Proservices, Day

Retail SalesConfirmed live in the last 24 hours
Full-timeBuckhannon, WV, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or GED, or equivalent years of experience in lieu of the education requirement, if applicable.
  • General Studies.
  • External experience in customer-facing sales or 6 months of Lowe's retail experience.
  • 1 year of sales experience with the ability to identify and sell products based on customer needs.
  • 1 year of experience providing customer service, including identifying and resolving customer issues, assisting customers with locating products, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
  • Ability to obtain sales-related licensure or registration as required by law.

Responsibilities

  • Achieve individual sales goals by proactively engaging Pro customers to identify current and future project opportunities, building relationships, and driving sales growth.
  • Develop a deep understanding of Pro customers' businesses and project needs by learning project scope, timelines, dependencies, and material requirements to provide relevant solutions.
  • Create and manage quotes, blueprints, material lists, orders, and deliveries aligned to the Pro customer's project.
  • Promote Pro Credit and Lowe's Loyalty Programs to generate new Pro accounts, leading to increased Pro average tickets and transactions.
  • Coordinate fulfillment, delivery, and follow-up activities to ensure projects are completed accurately and on time.
  • Prospect for new Pro customers and build relationships by walking the sales floor and reviewing Top Accounts in MyRedVest.
  • Utilize expanded inventory capabilities with Pro Extended Aisle and Pro Merchandising programs to win sales when products and/or quantities needed by Pro customers are not available in-store or within the Lowe's distribution network.
  • Partner with salesfloor, fulfillment, and outside sales teams to deliver a seamless customer experience.
  • Maintain a safe, clean, and organized Pro Desk area while supporting overall store operations.
  • Leverage Lowe's U and all training platforms to continue learning key updates and improve selling skills.

Desired Qualifications

  • Associate degree.
  • 1 year of experience entering and submitting customer sales orders, including special-order sales orders.
  • 1 year of experience identifying and selling products based on customer needs or plans.
  • 1 year of experience following up on outstanding or incomplete customer orders, sales, or installs.
  • 1 year of experience promoting product-related services and plans, such as installation, delivery, credit financing, or extended protection plans.
  • 1 year of experience in a sales environment with required sales goals or metrics.
  • Bilingual ability.
  • Working knowledge of Microsoft Office, including Excel and Teams.
  • Professional certification related to the specialist's department.

About the Company

Lowe's

Runs home improvement stores for DIYers and pros

Lowe's runs home improvement stores across the United States, selling tools, lumber, appliances, paint, flooring and garden supplies to do-it-yourself homeowners and professional contractors. Shoppers can buy in its stores, on Lowes.com or through its app, with options for in-store pickup and delivery to homes and jobsites. Beyond products, Lowe's sells installation and home services for projects such as kitchens, flooring, roofing and water heaters, scheduled through its stores and website. It earns money mainly from merchandise sales, plus installation fees and its co-branded credit cards for consumers and businesses. Lowe's was founded in 1946 and is based in Mooresville, North Carolina.

Company size
10,001+
Company stage
IPO
Headquarters
Mooresville, NC
Founded
1946

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