Benefits Manager
No salary listed
Mid
Associate's
Chandler, AZ, USA
In Person
People & HRCompensation & Benefits
About the job
Requirements
- An associate's degree or an equivalent combination of education, training, and certifications; this is presented as an alternative qualification rather than a strict degree requirement.
- Two to five years of managerial group benefits experience is preferred.
- Excellent communication and interpersonal skills to collaborate across teams and build positive working relationships.
- Strong time-management skills and the ability to prioritize effectively in a fast-paced environment.
- Demonstrated ability to collaborate with internal departments to support seamless operations and workflow coordination.
- Sound decision-making abilities, including evaluating complex information and determining appropriate actions.
- Ability to maintain strict confidentiality and handle sensitive information with professionalism and discretion.
- Leadership skills, including training, mentoring, and developing high-performing teams.
- Attention to detail and the ability to thoroughly review documents for quality and accuracy.
- Ability to address client escalations, multitask across projects and deadlines, make decisions on escalations, and manage stress in client-facing situations.
- Ability to communicate with employees, managers, clients, and external vendors; cultural sensitivity; clear written communication; verbal communication for presentations and training; and presentation skills for training sessions.
- Ability to perform primarily sedentary office work involving extended sitting, frequent computer use, occasional walking, visual review of screens and printed materials, and minimal lifting.
- Ability to work in a professional office environment with regular computer use, standard office equipment, extended screen time, and in-person collaboration.
- Regular onsite attendance is an essential job function due to secure system access, sensitive technical collaboration, operational meetings, and hands-on duties that cannot be performed remotely without compromising security, efficiency, or effectiveness.
Responsibilities
- Support day-to-day operations of the Benefits Administration team to ensure timely, accurate, and compliant benefit processing and service delivery.
- Directly supervise and support Benefits Specialists and Senior Benefits Specialists, including providing coaching, guidance, and performance feedback.
- Monitor team workloads, Zoom/Client Space queue coverage, and case volumes to ensure service-level expectations are met.
- Serve, along with senior leadership, as an escalation point for complex employee and client benefit issues requiring advanced review or coordination.
- Review and approve complex benefit transactions, including qualifying life events, payroll deduction corrections, arrears calculations, and manual enrollments.
- Provide hands-on team assistance during peak periods, escalations, or staffing gaps as needed.
- Ensure benefit enrollments, payroll deductions, and employer contributions are processed accurately and in accordance with plan rules and company policies.
- Partner with Payroll and Billing & Recon to resolve benefit-related payroll discrepancies and deduction issues.
- Communicate directly with insurance carriers to resolve escalated plan or enrollment issues and support ongoing operations.
- Oversee audits of benefit enrollments and payroll deductions, ensuring discrepancies are identified, documented, and resolved.
- Assist in developing, maintaining, and consistently applying benefits-related standard operating procedures, frequently asked questions, and process documentation.
- Identify process gaps, training needs, and opportunities for operational improvements, and partner with leadership to implement solutions.
- Provide operational guidance and clarification on benefit administration processes to client-facing teams.
- Participate in benefits administration special projects and initiatives as assigned.
- Build, maintain, and promote relationships with team members and peers across disciplines to coordinate communications and services affecting clients.
- Attend webinars and training to stay current on company and department best practices.
- Complete projects and other duties assigned by the supervisor.
Desired Qualifications
- Two to five years of managerial group benefits experience.
About the company
Distro is a platform that helps companies find and match with software talent from over 200 countries, enabling interviews, hiring, and automated payroll all in one system. It works by connecting employers with a global pool of vetted developers, coordinating interview scheduling and evaluations, and then handling employment paperwork and payroll through an integrated workflow. The company differentiates itself by offering truly global reach (access to talent across 200+ countries) along with end-to-end hiring and payroll automation in a single platform, rather than relying on separate staffing services, marketplaces, or fragmented tools. Its goal is to simplify hiring and paying international software developers, helping tech teams grow by accessing quality talent worldwide with a streamlined, automated process.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Lehi, Utah
Founded
2021
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Simplify's Take
What believers are saying
- Vensure's 161,000-client base gives Distro immediate distribution across HR workflows.
- January 2026 acquisition validates Distro's AI recruiting model and market position.
- Open sales roles in Lehi show management is still pushing growth after the deal.
What critics are saying
- Vensure integration can strip Distro's brand autonomy and product roadmap by 2027.
- JobPin shows 257 open roles, signaling heavy hiring pressure and execution risk.
- G2 reviews cite vague pricing and hidden fees, which hurt enterprise trust.
What makes Distro unique
- January 2026 Vensure bought Distro's 1.9 million-candidate network across 68 countries.
- Distro's AI screening runs structured video interviews and instant scoring for hiring teams.
- Distro combines recruiting, job matching, and payroll workflows into one HR stack.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Unlimited Paid Time Off
- Flexible Work Hours
- Hybrid Work Options
- Remote Work Options
- Paid Vacation
- Paid Holidays
- Family Planning Benefits
- Fertility Treatment Support
- Conference Attendance Budget