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Macy's

Retail fashion and home goods retailer

Retail Sales Specialist

Retail SalesConfirmed live in the last 24 hours
Full-timeBethesda, MD, USAIn-person

About the Job

Requirements

  • A high school diploma or equivalent is encouraged.
  • At least one year of previous merchandising or retail experience is required.
  • Ability to effectively communicate and present information to customers, peers, and all levels of management.
  • Ability to perform basic math functions and use a calculator.
  • Comfort using computers and frequently using RF equipment.
  • Flexible scheduling and availability to work retail hours, including days, evenings, weekends, and/or holidays.
  • Ability to stand for at least two consecutive hours and perform constant movement.
  • Ability to occasionally stoop, kneel, crouch, and climb ladders; reach above eye level; and lift or move at least 30 pounds.
  • Ability to meet the position's close-vision, color-vision, depth-perception, and focus-adjustment requirements.

Responsibilities

  • Deliver a memorable customer experience and ensure the customer is the priority.
  • Drive vendor sales by consistently demonstrating exceptional selling skills.
  • Partner with the Customer Experience Manager to identify business-driving opportunities and increase top-line sales.
  • Leverage product knowledge to educate and assist customers in making the best choice.
  • Convert customers into clients.
  • Maintain high customer-readiness standards by keeping the store clean, neat, and easy to shop, and ensure shortage-prevention initiatives are executed.
  • Perform other customer-facing, vendor-specific duties as needed and other duties as assigned.
  • Maintain regular, dependable attendance and punctuality.
  • Foster an environment of acceptance and respect that strengthens relationships and ensures authentic connections with colleagues, customers, and communities.

Desired Qualifications

  • Self-starter.
  • Ability to work independently and as part of a team.
  • Good time-management skills.
  • Ability to follow through on projects in a timely manner.

About the Company

Macy's

Retail fashion and home goods retailer

Macy's operates a large-scale retail network for fashion and home goods, combining brick-and-mortar stores with its online platform macys.com to reach a broad customer base. It offers clothing, accessories, jewelry, beauty products, shoes, and home essentials for men, women, and children through both in-store and online channels. Revenue comes from product sales at a markup, plus a branded credit card and promotions and loyalty programs. Its goals are to serve a wide audience with accessible fashion and home goods and to build customer loyalty through convenient services like free shipping thresholds and free in-store pickup, along with competitive pricing and financing options.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1858

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