Verint provides software and services for customer experience (CX) automation through an open platform that combines AI-powered applications, bots, analytics, large language models, and automated workflows to analyze business intelligence from customer interactions. The platform ingests data from customer touchpoints and uses AI, analytics, and LLMs to extract insights, then runs automated workflows and bots, integrating with a client’s applications, telephony, and data lakes for deployment and ongoing optimization. What sets Verint apart is its interoperable, enterprise-grade platform paired with deep integrations and a SaaS delivery model, enabling scalable CX automation within existing systems. Its goal is to help organizations improve customer experiences and contact-center performance by turning interactions into actionable insights and efficient, automated processes.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Town of Huntington, New York
Founded
1994
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