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Braze

Customer engagement platform for cross-channel messaging

Senior Solutions Consultant - Financial Services

Pre-Sales Solution EngineeringUpdated on Nov 14
Full-timeChicago, IL, USA$97k - $135.8k /yr

About the Job

Requirements

  • Experience selling into accounts with a sophisticated pre-sales consulting or sales engineering team.
  • Domain knowledge of at least two of the following: artificial intelligence, software as a service, mobile, application programming interfaces, marketing automation, marketing analytics, or programming (including HTML).
  • Strong written and verbal communication skills and effective follow-up.
  • A high level of intellectual curiosity.

Responsibilities

  • Serve as a trusted advisor to prospective customers during the sales process, applying product expertise, strategic vision, and best practices.
  • Build strong foundations during pre-sales to support long-term customer partnerships.
  • Act as a technical thought leader across the financial services vertical, customer types, and geographic markets.
  • Use storytelling and sales alongside technical knowledge to demonstrate how Braze technology delivers customer value and build prospective customer confidence.
  • Partner with sales, marketing, security, and product teams.
  • Mentor Solutions Consultants on the team.
  • Position new Braze capabilities, including AI Decisioning Studio, AI Content Optimizer, and AI Agents, to sophisticated customers.
  • Contribute product knowledge to product strategy sessions, marketing positioning decisions, and pricing and packaging discussions.
  • Travel as needed, up to 50% at peak times.

About the Company

Braze

Customer engagement platform for cross-channel messaging

Braze is a customer engagement platform that helps brands build ongoing relationships with customers by coordinating real-time, cross-channel messages across email, push, in-app, SMS, and more. It collects data from any source, segments audiences, and orchestrates customer journeys so the right message reaches the right person at the right time. It also uses AI-powered experimentation and optimization to test and improve campaigns. Braze differentiates itself with a data-driven, multi-channel approach and a strong emphasis on journey orchestration and real-time engagement, serving a wide range of clients from small businesses to large enterprises and operating globally. Its goal is to enable brands to deliver relevant, personalized experiences at scale, across channels, to drive lasting customer relationships.

Company size
1,001-5,000
Company stage
IPO
Headquarters
New York City, New York
Founded
2011

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