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LogicMonitor

Cloud and on-prem IT monitoring platform

Field & Partner Marketing Manager

Full-Time
No salary listed
Senior
Sydney NSW, Australia
HybridSome regional travel is required.
Growth & MarketingMarketing Generalist & Management

About the job

Requirements
  • At least 5 years of experience in B2B field marketing, partner marketing, demand generation, or a related marketing role, ideally within enterprise technology or SaaS.
  • Hands-on experience executing marketing campaigns, events, webinars, or partner programs.
  • Experience working with Sales teams and supporting marketing programs focused on pipeline generation.
  • Understanding of B2B demand generation and how marketing engagement progresses into leads, opportunities, pipeline, and revenue.
  • Strong project management and organisational skills with excellent attention to detail.
  • Ability to manage multiple programs, deadlines, and stakeholders simultaneously.
  • Comfort managing marketing operations, including budgets, vendors, contracts, purchase orders, and invoices.
  • Strong written and verbal communication skills.
  • Comfort working with stakeholders across different APJ markets and time zones.
  • Ability to work independently while collaborating with a broader regional and global team.
  • Willingness to support both campaign execution and marketing operations hands-on.
Responsibilities
  • Execute regional marketing programs designed to generate and accelerate pipeline across APJ.
  • Support campaigns targeting accounts in coordination with the Marketing Director, Sales, and broader Marketing teams.
  • Coordinate regional execution of demand generation programs across digital, webinars, content, events, account-based marketing, and partner channels.
  • Support localisation and activation of global marketing campaigns across APJ.
  • Work with Sales and Partner teams to identify target accounts and audiences for campaigns and programs.
  • Coordinate campaign promotion, registrations, attendance, and follow-up to help move engagement into qualified opportunities.
  • Work with Marketing Operations and MDR teams to ensure leads are captured, uploaded, routed, and followed up appropriately.
  • Track campaign results, including engagement, leads, opportunities, pipeline, and revenue contribution.
  • Coordinate and execute APJ field marketing activities, including industry events, executive roundtables, customer programs, webinars, conferences, and other regional programs.
  • Manage day-to-day event execution, including venues, vendors, registrations, speakers, catering, branding, collateral, and onsite logistics.
  • Coordinate event promotion and audience recruitment with Sales, BDRs, Partners, and internal Marketing teams.
  • Manage event timelines, project plans, and budgets to ensure programs are delivered on time and within budget.
  • Prepare internal event communications, registration updates, and program information for Sales and other stakeholders.
  • Coordinate post-event lead uploads and follow-up activities with Sales and Marketing Operations.
  • Support tracking and reporting of attendance, engagement, opportunities, pipeline, and other agreed event KPIs.
  • Support execution of joint marketing programs with APJ partners, including distributors, resellers, GSIs, MSPs, hyperscalers, and strategic technology partners.
  • Work with Partner Business Managers and partner marketing contacts to coordinate agreed marketing activities.
  • Execute partner programs, including events, webinars, digital campaigns, content programs, account-based activities, and other joint demand generation initiatives.
  • Manage program timelines, deliverables, communications, and follow-up across LogicMonitor and partner teams.
  • Coordinate campaign assets and content with internal Marketing teams and partners.
  • Ensure partner leads are captured, processed, and followed up by the appropriate Sales or Partner teams.
  • Track partner program results, including leads, opportunities, partner-sourced and partner-influenced pipeline, and revenue.
  • Maintain visibility of current and upcoming partner marketing activities across APJ.
  • Coordinate MDF requests and ensure required program information, approvals, and documentation are completed.
  • Track MDF-funded activities from approval through execution, proof of performance, claims, and reconciliation.
  • Ensure MDF programs have agreed objectives, target audiences, and KPIs before execution.
  • Maintain accurate records of MDF spend, program status, and results.
  • Support APJ marketing budget tracking and reconciliation.
  • Raise purchase orders and process vendor invoices and payments.
  • Coordinate vendor onboarding, contracts, procurement, and legal review processes.
  • Maintain program and vendor documentation and follow up on outstanding approvals or payments.
  • Work with Finance, Procurement, and Legal to ensure marketing programs meet internal requirements and timelines.
  • Work with Marketing Operations to set up campaigns and ensure accurate campaign tracking.
  • Coordinate lead uploads from events, partners, webinars, and other regional activities.
  • Check lead data for completeness and accuracy before submission.
  • Support lead routing and follow-up with Sales and Partner teams where required.
  • Maintain campaign, event, and partner program trackers.
  • Support reporting on marketing activity, pipeline contribution, and program performance.
  • Coordinate with global Marketing teams, agencies, and vendors to ensure regional programs are delivered on schedule.
  • Support other day-to-day APJ marketing activities and administration as required.
Desired Qualifications
  • Experience working with channel or ecosystem partners is strongly preferred.
  • Experience with Salesforce and marketing automation platforms is preferred.

About the company

LogicMonitor provides a cloud- and on-premises IT infrastructure monitoring platform. It helps enterprises and service providers watch servers, networks, cloud resources, and applications from a single, scalable, subscription-based service. The platform continuously collects telemetry across environments, uses artificial intelligence and machine learning to spot anomalies and predict issues, and presents real-time dashboards and actionable insights to prevent outages and optimize operations. Unlike narrowly focused monitoring tools, LogicMonitor covers a wide range of assets and scales quickly across large, global deployments. Its goal is to keep systems healthy and IT teams productive by delivering visibility, predictive analytics, and automated alerts as the environment grows.

Company Size

1,001-5,000

Company Stage

Debt Financing

Total Funding

$943M

Headquarters

Santa Barbara, California

Founded

2007

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Simplify Jobs

Simplify's Take

What believers are saying

  • May 2026 Forrester TEI claimed 313% ROI and six-month payback for Edwin AI.
  • LogicMonitor said Edwin AI drove one-third of new bookings and 200% annual growth.
  • APAC expansion accelerated in 2026 with Chillisoft, Climb, and a New Zealand data center.

What critics are saying

  • Datadog, Dynatrace, and Splunk now sell adjacent AIOps suites, compressing LogicMonitor's differentiation.
  • Catchpoint integration creates platform complexity; delayed fusion risks customer churn during 2026.
  • If autonomous remediation misfires in federal or enterprise environments, LogicMonitor loses trust fast.

What makes LogicMonitor unique

  • Catchpoint gives LogicMonitor internet, DNS, and real-user visibility beyond infrastructure monitoring.
  • Edwin AI ingests two trillion daily metrics, turning telemetry into automated remediation.
  • Agentless discovery covers servers, cloud services, IoT, and shadow IT across hybrid estates.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Retirement Plan
  • 401(k) Company Match
  • Parental Leave
  • Wellness Program
  • Unlimited Paid Time Off
  • Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

0%

2 year growth

0%
TechNode Global
Oct 15th, 2026
LogicMonitor expands AI-assisted IT operations capabilities in Southeast Asia.

LogicMonitor expands AI-assisted IT operations capabilities in Southeast Asia. LogicMonitor has announced additional capabilities for its Autonomous IT platform, including AI-assisted investigations, broader monitoring data and governance controls. The company said the features are available to customers in Southeast Asia. Its Edwin AI tools are designed to investigate incidents using application and infrastructure telemetry, including logs and cost information, and recommend next steps for IT teams. The company also said Edwin AI can be accessed through tools including Slack, Microsoft Teams and ServiceNow. LogicMonitor outlined a read-only interface intended to let compatible AI clients access monitoring information. It said identity controls, approvals, audit trails and policy controls are part of its governance approach to automating operational workflows. The company presented the updates at its Elevate 2026 event. The announcement does not establish that the platform resolves incidents autonomously under every customer configuration, and the operational impact has not been independently assessed in the release.

TechDay
Oct 15th, 2026
LogicMonitor unveils AI operating model for IT operations.

LogicMonitor unveils AI operating model for IT operations. Thu, 15th Oct 2026 (Today) LogicMonitor has introduced a new IT operating model centred on its Envision platform and Edwin AI, designed to help enterprises move beyond high volumes of alerts. The announcement combines infrastructure monitoring, digital experience data from Catchpoint and AI-driven investigation tools to help IT teams identify and resolve issues with more context. The model is organised around five areas: an enterprise data foundation, unified context, AI for governed action, user experience and governance controls. Together, these are intended to connect telemetry, application and infrastructure data, user impact and workflow tools so teams can move from detecting incidents to deciding on next steps. At the data layer, LogicMonitor is extending support for open standards including OpenTelemetry, along with broader application logs, cost signals and partition-level access controls. The aim is to give IT teams and AI systems a broader set of operational data to analyse across complex environments. Another part of the approach focuses on linking technical events to business services and end users. LogicMonitor's unified context maps infrastructure, applications, services, dependencies and digital experience to help teams determine which incidents matter most and who is affected. Edwin AI sits at the centre of the operating model. It carries out investigations, applies specialist knowledge across network and infrastructure operations, and suggests follow-up steps through approved workflows. Rather than limiting that activity to a single console, Edwin AI will be available in existing workplace tools including Slack, Microsoft Teams, ServiceNow and command-line interfaces, as well as within LogicMonitor's own software. The company has also introduced LogicMonitor MCP for Edwin AI, which gives compatible AI clients read-only access to monitoring context and AI insights, with authentication and permissions governing access. Governance is a prominent element of the rollout. Identity controls, permissions, approvals, audit trails and policy guardrails are intended to let customers increase automation gradually while keeping human oversight in place. LogicMonitor pointed to a major customer deployment at a US federal agency as evidence of commercial traction. According to the company, the business case for that project projected a 182 per cent return on investment over three years, more than 170,000 hours of annual productivity gains, a 70 per cent reduction in downtime impact and a nine-month payback period. Prabhu Nakkeeran, Chief Technology Officer at LogicMonitor, described the shift as incremental rather than immediate. "Autonomous IT is not a switch customers flip overnight. It's a progression from trusted visibility, to better decisions, to governed action. Our AI-first platform gives teams the data and context they need to move forward at their own pace, while keeping people firmly in charge of policies, approvals, and operational risk," Nakkeeran said. Data and context LogicMonitor argues that AI systems used in IT operations need more than isolated metrics or alerts to be useful. By combining logs, cost data, infrastructure signals and digital experience information, it is seeking to create a broader operational picture for automated investigation. Karthik Sj, Chief AI Officer at LogicMonitor, said the company sees value in using AI to narrow down the operational issues with the greatest effect on the business. "AI is most valuable in IT operations when it helps teams understand what matters and take the next step with confidence. Edwin AI combines investigation with specialised expertise for network, infrastructure and the IT workflows that keep the business moving. It brings that expertise into the tools teams already use while keeping people in control of what AI can see, recommend and do. As trust builds, teams can hand more of the work to AI," Sj said. Industry backdrop The launch comes as technology suppliers increasingly argue that observability alone does not solve the operational burden created by sprawling digital estates. Large organisations often face overlapping monitoring systems, fragmented ownership of applications and infrastructure, and a growing volume of machine-generated alerts. That has created a market for tools that can connect technical telemetry with service impact and business risk, while also supporting controlled automation. LogicMonitor frames the next step after visibility as an operating model that can prioritise, investigate and recommend action within defined limits. Shannon Kalvar, Senior Research Director for AIOps at IDC, said, "Agentic operations is the engineering response to the growing complexity inherent in networked digital estates. Moving from visibility to more autonomous operations requires systems that can gather context and make bounded decisions at machine speed, while humans define the desired future state, establish governance and ensure the environment operates as intended."

Yahoo Finance
Oct 14th, 2026
LogicMonitor launches Autonomous IT model with Edwin AI, promising 182% ROI for a US federal agency

LogicMonitor has unveiled a new operating model for IT that aims to move enterprises beyond the alert loop. The company announced it on October 14, 2026, at its annual conference, Elevate 2026. The model builds on LogicMonitor Envision and Edwin AI, with digital experience and internet performance data from Catchpoint. It covers five areas: data foundation, unified context, AI-led governed action, a headless experience that brings Edwin AI into tools such as Slack and Microsoft Teams, and governance controls. LogicMonitor says its largest customer win, a US federal agency, projects a 182% return on investment over three years, a 70% cut in downtime impact, and a nine-month payback period. "Autonomous IT is not a switch customers flip overnight," said chief technology officer Prabhu Nakkeeran.

World Wide Technology
Oct 14th, 2026
World Wide Technology named AI Excellence Partner of the Year by LogicMonitor.

World Wide Technology named AI Excellence Partner of the Year by LogicMonitor. Recognition highlights WWT's work advancing AI-powered observability through its Advanced Technology Center and investments in AI certification and customer adoption CHICAGO, Illinois, October 15, 2026 - World Wide Technology (WWT) today announced that it has been named AI Excellence Partner of the Year as part of LogicMonitor's 2026 Elevate Awards. LogicMonitor, the AI-first platform for Autonomous IT, announced the 2026 award winners at its Elevate Community Conference in Chicago. The Elevate Awards recognize LogicMonitor customers and partners that are achieving measurable business and operational outcomes through AI-powered observability. WWT received the AI Excellence Partner of the Year award for advancing AI-powered observability through its Advanced Technology Center, where customers can experience Edwin AI in a working environment, alongside broader investments in AI certification and customer adoption. Through its Advanced Technology Center, WWT is giving customers an opportunity to explore Edwin AI in a working environment and understand how AI-powered observability can be applied to real-world IT operations. Combined with its investments in AI certification and customer adoption, WWT's work with LogicMonitor is helping enterprises build the knowledge and experience needed to put AI into practice across increasingly complex IT environments. "Receiving the AI Excellence Partner of the Year award reflects WWT's expertise with Edwin AI and our shared commitment with LogicMonitor to help customers put AI-powered observability and agentic operations into practice," said Zach Otten, Business Development Manager, Observability & AIOps, WWT. "Together, we give organizations the ability to evaluate Edwin AI in WWT's Advanced Technology Center (ATC), validate it against their own environments and use cases, and get the support they need to adopt it across increasingly complex IT operations." "This year's Elevate Award winners are showing how Autonomous IT is moving from vision to practice and delivering high-impact business outcomes," said John Grosshans, President of Field Operations, LogicMonitor. "They're embracing AI to move beyond visibility toward better decisions and governed action, transforming how their teams operate at scale. We're proud to recognize what they've accomplished and excited to see how they continue to shape the AI-first future of IT operations." About World Wide Technology World Wide Technology (WWT) is a global technology solutions provider helping organizations make a new world happen by turning ambition into real-world outcomes. Founded in 1990, WWT brings together strategy, deep technical expertise and world-class technology partnerships to help public- and private-sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC), a collaborative ecosystem featuring state-of-the-art hardware and software, WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities. With more than 14,000 team members and over 60 locations worldwide, WWT's culture - grounded in core values and leadership philosophies - has been recognized by Fortune and Great Place to Work(R) for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada. About LogicMonitor LogicMonitor(R) is the AI-first platform for Autonomous IT, enabling enterprises to operate complex digital systems with greater resilience, efficiency, and confidence. By unifying visibility from user to code across infrastructure, cloud, Internet, and digital experience, LogicMonitor delivers the intelligence required to anticipate issues, eliminate blind spots, and take action automatically. Powered by Edwin AI, LogicMonitor helps IT and business leaders reduce operational toil, protect revenue, and accelerate innovation. Press contact Paige Thornton LogicMonitor [email protected]

PR Newswire
Oct 5th, 2026
Work4Flow and LogicMonitor connect Edwin AI to ServiceNow with agent-to-agent capabilities

Work4Flow has collaborated with LogicMonitor to develop Agent-to-Agent capabilities that integrate LogicMonitor's Edwin AI intelligence into ServiceNow. The partnership combines LogicMonitor's observability platform with Work4Flow's ServiceNow and agentic AI expertise. The integration enables ServiceNow AI agents to access Edwin AI's event correlation and investigation capabilities directly within incident workflows. Six Edwin AI features are available on demand, including alert metrics, root cause analysis, and diagnostic guidance. Work4Flow provided specialised expertise in ServiceNow architecture and agentic AI engineering to make the integration production-ready. The solution allows organisations using both platforms to enhance incident management with operational intelligence without recreating data within ServiceNow. The collaboration aims to connect specialised AI capabilities across enterprise platforms as multi-agent orchestration becomes more prevalent in IT operations.