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Klaviyo

Builds marketing software for consumer brands

Lead Software Engineer - CI/CD

DevOps EngineeringUpdated on Nov 10
Full-timeBoston, MA, USANo salary listedIn-person

About the Job

Requirements

  • Have 7+ years of software engineering experience and a history of leading complex, high-impact technical projects.
  • Be a hands-on technical lead who remains close to the code while steering broader technical direction.
  • Be skilled in root-cause analysis, debugging deep-stack issues, and converting findings into automated preventions.
  • Be comfortable designing full-stack systems, including React-based quality dashboards and Python services for data seeding.
  • Have a perspective on applying artificial intelligence to automate testing and accelerate the software development lifecycle.
  • Have experimented with artificial intelligence in work or personal projects and be willing to explore artificial-intelligence tools and workflows.
  • Have deep experience with modern continuous integration and continuous delivery tools and integrating automated testing into high-frequency deployment pipelines.
  • Work with the listed technologies: Python, Django, Go, React, TypeScript, JavaScript, Playwright, Cypress, Pytest, Jest, AWS, Kubernetes, Terraform, Helm, Buildkite, MySQL, Redis, Kafka, and AI tools such as Claude, Cursor, and Copilot.

Responsibilities

  • Define the long-term technical roadmap and architectural strategy for continuous integration and continuous delivery pipelines and frameworks across backend and frontend stacks.
  • Architect fast, reliable deployment and rollback processes and own end-to-end delivery pipelines, ensuring security, efficiency, and compliance from code commit through production.
  • Establish repository engineering standards, including pull-request benchmarks, cycle time, velocity, code-quality metrics, and systemic reliability.
  • Design and build scalable tools that simplify continuous integration and continuous delivery pipelines and help teams and repositories reach high standards.
  • Lead efforts to apply artificial intelligence within the continuous integration and continuous delivery lifecycle and use it to accelerate development.
  • Consult with feature teams on complex engineering challenges and use root-cause analysis from major incidents to propose and implement organization-wide velocity improvements.
  • Oversee the health and performance of the continuous integration and continuous delivery pipeline and take responsibility for the stability of the environment used by hundreds of engineers.

About the Company

Klaviyo

Builds marketing software for consumer brands

Klaviyo builds customer relationship software for consumer brands, combining marketing, customer service, analytics, and a customer data platform in one system. Its platform draws on shoppers' purchases, browsing, and message activity to create customer profiles that brands use to personalize communications. Businesses use these profiles to automate email, text, WhatsApp, and mobile push campaigns, while AI agents create marketing work and answer customer questions. Klaviyo earns subscription fees based on active customer profiles, message volumes, and service activity, rather than charging for each employee who uses the software. Founded in 2012, the company is headquartered in Boston, Massachusetts.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Boston, MA
Founded
2012

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