M

Motive

Field operations safety and productivity software

Order Management Specialist - Operations

Sales OperationsConfirmed live in the last 24 hours
Full-timeNo salary listedHybrid

About the Job

Requirements

  • A graduate qualification in a Business Management discipline is required, preferably in Finance or Accounting.
  • Strong business communication skills in English are required.
  • At least 2 years of professional work experience are required.
  • Proficiency with Microsoft Excel and Microsoft Word is required.
  • Knowledge and experience with customer relationship management systems are required, preferably Salesforce.
  • Strong organization and meticulous attention to detail when entering information are required.
  • Analytical and problem-solving capabilities with attention to accuracy and detail are required.
  • Ability to take ownership of job responsibilities and ensure successful completion of projects and requests is required.
  • Ability to prioritize and manage multiple tasks in a high-volume workload is required.
  • Applicants must be authorized to receive and access commodities and technologies controlled under U.S. Export Administration Regulations.

Responsibilities

  • Manage the complete Salesforce Quote-to-Cash cycle.
  • Identify and resolve Quote-to-Cash technical issues.
  • Provide guidance on complex deal structures.
  • Create and complete quotes.
  • Process order cancellations.
  • Manage account renewals.
  • Prepare contract buyout quotes.
  • Amend opportunity stages.
  • Process package upgrades and downgrades.
  • Handle vendor finance deals.
  • Conduct account audits and mergers.
  • Coordinate with other departments to resolve cases.

Desired Qualifications

  • Experience working with enterprise resource planning systems is preferred.

About the Company

Motive

Field operations safety and productivity software

Motive creates software and tools designed to improve safety, productivity and profitability for businesses that drive the physical economy. Its customers include more than 120,000 companies across industries such as construction, field service, agriculture, trucking and logistics, and delivery. The product line focuses on helping these businesses run more efficiently by coordinating operations and people, with an emphasis on delivering user-friendly solutions that customers love. Motive differentiates itself through its broad industry reach, a strong commitment to customer satisfaction, and a culture that supports employees in doing their best work. The company’s goal is to empower millions of physical economy businesses to operate more safely and efficiently while growing their profitability.

Company size
5,001-10,000
Company stage
Growth Equity (Venture Capital)
Total funding
$1.9B
Headquarters
San Francisco, CA
Founded
2013

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