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Mercari

Peer-to-peer mobile marketplace for secondhand goods

PR Specialist

PR & CommunicationsConfirmed live in the last 24 hours
Full-timeMinato City, Tokyo, JapanNo salary listed

About the Job

Requirements

  • At least 3 years of practical public relations experience, with established relationships and expertise.
  • Experience planning public relations strategies and executing communications initiatives end to end.
  • Ability to respond flexibly and quickly to changing circumstances.
  • Experience driving projects that involve adjacent fields and departments beyond public relations, with the ability to work independently.
  • Understanding of Mercari's services based on personal use.

Responsibilities

  • Plan and execute communications strategies.
  • Manage media relations.
  • Handle inquiries and media interview requests.
  • Plan and write press releases.
  • Conduct research and organize events.
  • Manage crisis communications and risk response.
  • Develop and execute strategy for the Mercari marketplace app in coordination with marketing, business development, and external partners.
  • Design and independently execute communications strategies from planning through implementation, including marketing initiatives and owned-media communications, not limited to public relations tactics.

Desired Qualifications

  • Knowledge of or experience with web services and consumer-to-consumer services.
  • Public relations experience at an operating company or public relations agency.
  • Extensive media relationships.
  • Practical experience in crisis communications.
  • Knowledge of or experience in global public relations activities.
  • English proficiency at CEFR B2 level.

About the Company

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Mercari

Peer-to-peer mobile marketplace for secondhand goods

Mercari operates a mobile peer-to-peer marketplace for buying and selling secondhand goods. Users list items by taking photos in the app, and buyers complete purchases there, with payments held in escrow until receipt is confirmed. Revenue comes from seller fees (10% in Japan; 10% plus 3.6% buyer protection in the US), plus Merpay payments and promoted listings, plus shipping partnerships for integrated delivery. The platform differentiates itself through a simple mobile experience, escrow and buyer protection, shipping integration, and a broader marketplace including Mercari Shops for sellers, with a goal of extending product life and supporting a circular economy.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Tokyo, Japan
Founded
2013

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