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Timberland

Designs and retails boots, apparel, accessories

Store Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeClinton, CT, USAIn-person

About the Job

Requirements

  • Three to five years of related professional or retail management experience.
  • A high school diploma is required.
  • Proven ability to drive results through store teams and exceed sales and profit goals.
  • Skill in coaching, motivating, and building high-performing, diverse teams.
  • Strong verbal and written communication skills and the ability to influence across all levels.
  • Ability to work independently, manage shifting priorities, and meet business expectations.
  • Comfort using word processing, spreadsheets, and retail software tools.
  • Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Responsibilities

  • Model exceptional customer service and selling behaviors, drive a consumer-centric mindset, and elevate the in-store experience.
  • Partner with store leaders and associates to achieve and exceed sales goals, monitoring progress against key performance indicators.
  • Model brand-specific service standards and selling behaviors to foster authentic customer engagement.
  • Lead people management, including providing input and making decisions related to recruitment, hiring, onboarding, performance evaluations, promotions, and terminations.
  • Monitor and shape store culture to align with company values and create a positive team environment.
  • Provide coaching, feedback, and training in customer service, product knowledge, brand identity, and operational excellence.
  • Assess customer interactions and the overall in-store experience, and resolve escalated customer concerns professionally and with sound judgment.
  • Manage store operations, including scheduling, expense control, loss prevention, audits, and reporting.
  • Ensure visual merchandising standards are met and inventory is maintained through proper shipping and receiving procedures.
  • Support store marketing events and community engagement initiatives to drive traffic and brand awareness.
  • Promote accountability, creativity, and continuous learning by sharing best practices and encouraging collaboration.
  • Uphold company policies, safety standards, and operational procedures.
  • Demonstrate inclusive practices that honor diverse backgrounds, skill sets, and lived experiences and reflect VF values and the brand identity.

Desired Qualifications

  • An associate’s degree is preferred.

About the Company

Timberland

Designs and retails boots, apparel, accessories

Timberland designs and sells authentic boots, shoes, apparel, and accessories for outdoor and workwear use. Its products are built for durability and outdoor activities, combining rugged footwear with apparel and accessories suited for adventures in all weather and environments. The company differentiates itself through a strong outdoor lifestyle brand identity within the VF Corporation family, global reach across more than 15 countries, and a people-centric culture that offers extensive employee perks such as 40 paid hours of service time per year. Timberland’s goal is to help people enjoy the outdoors while supporting sustainable and active lifestyles for the benefit of people and the planet.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Stratham, NH
Founded
1918

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