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Rochester Regional Health

Integrated system of hospitals, clinics, labs

Social Worker

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timePotsdam, NY, USA$25.50 - $37In-person

About the Job

Requirements

  • A Bachelor of Science degree in Social Work is required.
  • For those hired on or before December 31, 2023, a Bachelor’s degree in Social Work or a related degree is required.
  • An official transcript from an accredited school or a letter emailed directly from the school’s registrar confirming program completion is accepted upon graduation.
  • Primary-source education verification is required within 90 days of the start date.
  • The role requires the ability to perform sedentary, primarily office-based work, including prolonged sitting, minimal physical effort, and lifting under 10 pounds; fine motor skills for computer work, writing, and telephone use; and clear visual and auditory ability.
  • The role requires sustained concentration, independent decision-making, and information processing in an environment with frequent interruptions and high cognitive and emotional demands.
  • Some roles may require flexible hours, TB screening, or a valid driver’s license.
  • One year of experience in a healthcare setting is preferred.
  • Compassionate, warm, patient-focused conduct is expected.
  • Exceptional documentation and planning skills are expected.
  • Excellent communication and interpersonal skills are expected.

Responsibilities

  • Determine patient needs through rounds, chart review, patient and family interviews, and team conferences.
  • Coordinate multidisciplinary and agency case conferences as needed.
  • Work with care managers to advocate for patients and families to obtain insurance coverage approval.
  • Manage referrals related to patients at risk or with psychosocial needs, determine appropriate intervention strategies, and document interventions.
  • Review the track board census or documentation to identify high-risk patients who have not been referred.
  • Ensure inappropriate referrals are channeled correctly and documented.
  • Assess patient needs and determine the appropriate mode of intervention, applying age- and group-specific knowledge.
  • Interview patients and families and record psychosocial assessments in accordance with social work documentation policy.
  • Coordinate assessments and develop care plans in accordance with accepted social work policy.
  • Evaluate patients for the appropriate level of care when indicated.
  • Implement intervention plans in preparation for discharge or initiate a continued care plan in compliance with departmental and governmental regulations.
  • Involve patients and families in treatment planning and document the process and required signatures.
  • Execute a discharge or continued-care plan that is mutually agreeable to the patient and family.
  • Notify involved parties, including doctors, family, patients, and facilities, about discharge within 24 hours of receiving discharge authorization.
  • Request necessary paperwork from nursing, doctors, and other disciplines.
  • Arrange patient transportation when needed in accordance with hospital procedure.
  • Act as a liaison with the community and as a referral source.
  • Perform other duties as assigned.

Desired Qualifications

  • One year of experience in a healthcare setting.

About the Company

Rochester Regional Health

Integrated system of hospitals, clinics, labs

Rochester Regional Health is a regional health system that provides integrated medical care across Western New York and beyond, with 500+ locations, including 8 hospitals, clinics, rehabilitation centers, senior services, behavioral health, and clinical trials. Patients access care through its network of hospitals, clinics, rehab centers and labs, with care coordinated across locations and teams handling prevention, diagnosis, treatment, rehabilitation and ongoing support. The organization stands apart by offering a wide range of services under one umbrella, enabling continuous, coordinated care within a single system, with a focus on neighbor-driven, community-based, real-life care. Its goal is to help the community stay healthy and live fulfilling lives by delivering accessible, comprehensive, patient-centered health care for people at every age and stage.

Company size
10,001+
Company stage
Grant
Total funding
$600K
Headquarters
Rochester, NY
Founded
Not listed

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