Drain Service Technician

Overview

Drain Service Technician 

The primary role of a Sewer and Drain Technician is to provide quality sewer and drain cleaning to residential, commercial, and industrial customers. You will respond to customer service calls by inspecting problem areas and accurately diagnosing the problem, provide solution and estimate for service, and close the sale. First year Roto-Rooter drain service technicians can expect top-pay at the Seattle branch, located in Everett, WA earning on average between $55,000 -$65,000! Pay increases quickly with each year of experience.

Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada. If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you are looking for, Roto-Rooter is the company for you. We pride ourselves on being a great place to work, providing excellent pay, flexible work schedules and top benefits.

Roto-Rooter provides an initial 12 weeks of paid sewer and drain service training, plus continuing training is available if you want to learn the plumbing trade and pursue a journeyman plumber’s license. 

Responsibilities

• Roto-Rooter drain service technicians use their skills to provide solutions to sewer and drain problems.
• A service call begins with diagnosing problems then providing cost estimates to close the sale.
• Unclog and clean sewers and drains for the customer using Roto-Rooter equipment and tools.
• Document estimates and invoices, both in writing and on a provided smartphone.
• Collect payment and move on to the next service call. 

Requirements

• A valid driver’s license
• Effective communication skills.
• A mechanical aptitude is desirable, but prior experience is not necessary.

Service technicians are paid an hourly rate of $22.00 during their training period. After training, they are paid an hourly rate of $21.30for all hours worked. In addition to their hourly pay, service technicians also have the potential to earn commissions at the minimum rate of 17% to the maximum rate of24% of revenue depending on the revenue category so long as their weekly sales exceed a base dollar threshold.    

Benefits

At Roto-Rooter, we believe our most significant investment is in our employees.  We prioritize the health and well-being of our team and their families. That’s why we offer an extensive employee benefit package including:

• Medical insurance with a Prescription Drug Card
• Accident and Critical Illness Insurance
• Dental Insurance
• Vision Insurance
• 72 hours of Paid Time Off Per Year
• Paid Training
• Life Insurance

• Matching 401K Retirement Savings Plan, $0.50 per each dollar of employee contribution up to 6%.

• Tuition Reimbursement for qualifying coursework at management’s discretion.

Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout nearly 100 years in business, we've found that military training and structure are an excellent fit for our company.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.

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