C

Circles

Delivers corporate concierge and hospitality management

Workplace Concierge

Customer Experience & SupportUpdated on Nov 11
Full-timeMerrimack, NH, USA$22 /hrIn-person

About the Job

Requirements

  • Two years of customer service experience.
  • A high school diploma or GED is required.
  • Ability to provide quality service in a fast-paced environment.
  • Knowledge of Microsoft Office Suite, including Word, Outlook, Excel, and Teams, internet searching, and typing.
  • Ability to manage and prioritize multiple tasks daily and meet or exceed productivity and quality standards.
  • Strong written and oral communication and organizational skills.
  • Ability to adhere to the schedule and follow processes consistently.
  • Active listening skills.
  • Ability to adapt to changing tasks and priorities.
  • Reliable transportation is required.

Responsibilities

  • Research trips and activities for associates and their families.
  • Write articles about local restaurants.
  • Host onsite tables to promote Circles.
  • Deliver virtual presentations about the concierge service.
  • Connect with onsite leads for upcoming programs.
  • Find events for associates.
  • Perform other miscellaneous duties as assigned.

Desired Qualifications

  • Prior front desk, concierge, or other hospitality experience is preferred.

About the Company

Circles

Delivers corporate concierge and hospitality management

Circles delivers corporate concierge and hospitality management services designed to enrich workplaces and help people and organizations flourish. The core offering combines digital concierge tools with a dedicated Community Manager who drives engagement through technology, events, external partnerships, and on-site amenities, creating a connected and supportive work environment whether employees are in-office or remote. The service operates by blending personalized support with seamless service delivery across the workplace, guided by a data feedback loop that captures trends and employee input to continuously improve experiences. A key differentiator is the hands-on Community Manager role plus a visible brand ambassador for client companies, supported by a structured hospitality program that ensures consistent service delivery. Circles’ goal is to help businesses attract and retain top talent by enhancing workplace efficiency, employee engagement, and overall productivity.

Company size
51-200
Company stage
Series C
Total funding
$25.2M
Headquarters
Boston, MA
Founded
1997

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