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NBCUniversal

Produces TV, film, and streaming content

Senior Manager CW Tech Services & Ops Planning

Facilities ManagementConfirmed live in the last 24 hours
Full-timeUniversal City, Los Angeles, CA, USAIn-person

About the Job

Requirements

  • A minimum of 10 years of demonstrated experience in facilities or plant management is required.
  • Construction or project management experience is required.
  • An associate degree (AA) or equivalent from a two-year college or technical school in Engineering, Facilities Management, Construction Management, Business Administration, or a related field is required.
  • Ability to work mornings and/or evenings, weekends, holidays, and overtime when necessary is required.

Responsibilities

  • Provide leadership, direction, and resources to manage physical plant functions, construction, daily departmental operations, and special projects supporting Citywalk, CityWalk O&O, and Parking Operations.
  • Manage and standardize Maintenance department operations and activities across Hilltop by allocating and coordinating labor and non-labor resources to maximize efficiency.
  • Oversee day-to-day maintenance of physical plant assets, equipment, utilities, grounds, and emergency-system testing.
  • Manage union hourly technicians and the management team of the CityWalk Technical Services Department.
  • Provide leadership, coaching, and mentoring to employees and monitor performance and results.
  • Oversee the Maximo work order process, ensuring work orders are assigned, completed, and closed out.
  • Ensure preventive maintenance and compliance items are scheduled, completed, and documented.
  • Uphold collective bargaining agreements by partnering with Human Resources and Labor Relations to maintain positive union relationships.
  • Work with internal clients to identify and quickly correct operational issues.
  • Develop and execute the department’s annual operating and capital plans.
  • Assist with pre-qualification and evaluation of potential construction and service vendors; coordinate site and construction sequence and logistics with contractors, vendors, and the USH project team, including access and insurance requirements.
  • Review construction design documents for completeness, corrections, and coordination, compile comments, and review existing facility status to identify issues addressed by the design documents.
  • Prepare documentation required for site access, laydown, and contractor and vendor logistics.
  • Assist with construction management processes and documentation, including requests for proposals, requests for information, shop drawings, directives, submittals, punch lists, short-form agreements, and other required documents.
  • Support the USH project team with progress payments, walkthroughs, and inspections; manage and coordinate staging-area inventories for arrivals and dispatch; and supervise facility progress in accordance with the master schedule.
  • Manage the facility’s punch-list and closeout process, and review contractor closeout documentation, including shop drawings, submittals, as-builts, warranties, and lien waivers.

Desired Qualifications

  • Working knowledge of facility life-safety systems and equipment, including fire alarms and fire sprinkler systems.
  • Working knowledge of facilities equipment, systems, quality control, and troubleshooting across electrical, HVAC, water treatment, plumbing, painting, landscaping, maintenance, general construction, paving and roadways, audiovisual systems, and commercial kitchen equipment.
  • Strong profit-and-loss experience and command of budgeting and cost controls.
  • Ability to achieve results through execution of strategies and objectives.
  • Ability to communicate effectively with vendors, employees, and all levels of management.
  • Strong organizational, planning, delegation, mentoring, and coaching skills.
  • Previous experience with turnkey projects.
  • Ability to manage multiple tasks, solve problems quickly, and use sound judgment.
  • Working knowledge of Microsoft Office and Microsoft Project.
  • Experience in a union work environment.

About the Company

NBCUniversal

Produces TV, film, and streaming content

NBCUniversal operates as a global media and entertainment powerhouse with a portfolio spanning television, film, streaming, theme parks, and news under Comcast. It creates and distributes content across multiple platforms, including NBC for primetime and daytime TV, Telemundo for Spanish-language programming, NBC News for global coverage, film releases, streaming services, and park experiences at Universal Orlando and other properties. Revenue comes from advertising, subscriptions, box office, theme park tickets, and licensing of content to other outlets. The company differentiates itself through a large, cross-platform library and monetization network, plus integrations with Comcast to reach a wide audience. Its goal is to produce and distribute compelling content while growing audience reach and revenue across television, digital, film, streaming, and experiential channels.

Company size
10,001+
Company stage
Private
Total funding
$30.5B
Headquarters
New York City, New York
Founded
1926

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