Cooper University Health Care
Academic health system
Medical Practice Assistant
About the job
- At least one year of recent experience working in a medical facility as a medical assistant, or documented completion of an externship in a medical office.
- Experience with electrocardiograms, vital signs, venipuncture, capillary procedures, and injections.
- High school diploma or GED.
- Graduation from a post-secondary medical assisting education program accredited by NJAC 13:35-6.4 and an approved certifying body.
- Current certification from a recognized certifying board approved by the New Jersey Board of Medical Examiners.
- Current Basic Life Support or cardiopulmonary resuscitation certification through the American Heart Association.
- Ability to multitask in a fast-paced environment and adjust to patient volume.
- Ability to work at other ambulatory offices based on volume when requested.
- Provide medical assistant care under the supervision of physicians, providers, and registered nurses in ambulatory settings.
- Greet patients and guests using AIDET, provide a positive service experience, support patients, communicate delays, and offer alternatives when appropriate.
- Perform administrative rooming and documentation, including recording vital signs, pain, reason for visit, medication review, and social, surgical, family, and medical history.
- Complete electronic medical record in-baskets and telephone communication, send and document MyChart messages, and document in the medical record.
- Obtain reports, results, and medical records.
- Complete insurance and disability forms, precertifications and authorizations, point-of-care testing, order transcription, protocol-based order entry, and assigned bump lists, wait lists, and work queues.
- Schedule patient appointments, including follow-up appointments, physician office visits, imaging, and laboratory visits.
- Perform and document patient outreach, callbacks, MyChart messages, and confirmation calls.
- Administer vaccines when assigned and document them according to established policies.
- Collect and handle specimens according to established protocols, including proper labeling and safe handling.
- Assist physicians and providers with monitoring and reporting laboratory results.
- File reports, laboratory results, radiology reports, and correspondence in the electronic medical record and attach results to appropriate orders.
- Obtain prior authorizations for medications, procedures, and testing.
- Communicate with multidisciplinary team members and patients while adhering to the organization's mission, values, ethical conduct code, and regulatory standards.
- Maintain knowledge of regulatory standards and sustain those standards in daily operations.
- Perform other duties assigned by the manager.
- Epic experience.
About the company
Cooper University Health Care is an academic health system based in South Jersey. The organization provides hospital, specialty, primary, emergency, outpatient, research, and medical education services through an integrated care network. It serves patients, families, clinicians, students, researchers, and communities across southern New Jersey. Its operating model centers on academic medicine and community care supported by physician practices, clinical institutes, technology, facilities, and centralized operations. Teams work across nursing, physicians, allied health, research, education, technology, facilities, administration, and patient care. Teams support coordinated daily delivery.
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