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ServiceNow

Builds software that automates business workflows

Director of M&A Integration

Program ManagementConfirmed live in the last 24 hours
Full-timeSanta Clara, CA, USAHybrid

About the Job

Requirements

  • At least 10 years leading M&A integration across complex deal types.
  • Ability to convert strategy into executable plans that realize value.
  • Proven experience leading complex integrations in global and product-led organizations.
  • Executive presence and communication skills, with a track record of influencing senior executives.
  • Command of M&A frameworks, processes, and tools.
  • Strong business and strategic judgment, significant M&A integration experience, and a proven track record of success.
  • Ability to build relationships with key stakeholders.

Responsibilities

  • Lead post-acquisition integration through strategy development, planning, execution, and performance management to meet value-realization objectives.
  • Set integration strategy aligned with the acquisition thesis, value drivers, and operational priorities.
  • Partner with business and functional stakeholders and teams to develop value-realization and operational integration plans, and lead execution management.
  • Establish governance for effective integration-program planning and execution, including influencing without direct authority.
  • Oversee integration cost development.
  • Monitor and ensure day-to-day delivery of acquisitions' key strategic and financial objectives through the M&A scorecard process.
  • Incorporate lessons learned and contribute to continuous improvement of the integration process, including playbooks and tools.

Desired Qualifications

  • MBA and consulting experience.

About the Company

ServiceNow

Builds software that automates business workflows

ServiceNow builds cloud software that helps large organizations manage work across IT, customer service, human resources, and security. Its applications handle tasks such as resolving support tickets, onboarding employees, and responding to customer requests. Businesses configure forms, approval steps, and automation through visual tools on a common platform, connecting existing systems and using AI to assist workers or carry out tasks. The company sells subscriptions to its applications and platform, with professional services helping customers implement and use the software. Founded in 2004, ServiceNow is headquartered in Santa Clara, California.

Company size
10,001+
Company stage
IPO
Headquarters
Santa Clara, CA
Founded
2004

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