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9fin

Financial data platform for credit markets

Sales Director

Account ManagementConfirmed live in the last 24 hours
Full-timeLondon, UK

About the Job

Requirements

  • Have at least 5 years of experience leading account management or commercial teams, ideally in capital markets, fintech, data, or software as a service.
  • Have a track record of managing high-volume books and delivering retention and growth across them.
  • Be comfortable owning a team number and demonstrate consistent achievement against it.
  • Have run a disciplined cadence of pipeline reviews, forecasting, and account planning.
  • Have good knowledge of financial markets and the ability to build relationships across the buy side, sell side, and advisory community.
  • Be comfortable with customer relationship management tools; Salesforce is preferred, and use data to drive decisions.
  • Build trust across a matrixed commercial organization and partner effectively with Customer Success, Sales Engineering, Enablement, Revenue Operations, and Product.

Responsibilities

  • Lead the Tier 2 and Tier 3 EMEA team to consistent, forecastable delivery quarter over quarter.
  • Own segment net retention and expansion, and ensure every account has a renewal plan well ahead of its renewal date.
  • Coach and manage a team of 6–8 Account Managers and Account Executives through weekly pipeline, renewal, and forecast reviews.
  • Set coverage models and account prioritization so the team focuses on revenue opportunities and risk.
  • Run an operating cadence across the segment, including book and territory planning, account plans, and a shared methodology.
  • Recruit, onboard, and develop the team, including training on demonstrations, usage analysis, and client reviews.
  • Manage performance through structured reviews, goal setting, and development plans.
  • Partner with Customer Success, Sales Engineering, Enablement, Revenue Operations, Marketing, and Product to remove barriers to growth and bring client feedback into the roadmap.
  • Work with the Head of Sales, EMEA & APAC and the US team to keep handovers, tiering, and territories consistent globally.
  • Keep accurate customer relationship management records and forecasts, and use data to coach and make decisions.

Desired Qualifications

  • Experience leading account management or commercial teams in capital markets, fintech, data, or software as a service is ideal.
  • Salesforce experience is preferred.

About the Company

9fin

Financial data platform for credit markets

9fin is a financial intelligence platform for credit market professionals. It combines AI-driven earnings transcripts, advanced search, ESG data, and tools for distressed and restructuring credits into a single subscription service. Users access detailed financial profiles, covenant analysis, and deal predictions, helping them understand legal risks and track market movements. The platform also aggregates news from about 2,000 sources and delivers it quickly to users’ inboxes. By offering a comprehensive suite of data and analytics, 9fin helps analysts and investment managers save time, win new business, and outperform peers. Its goal is to provide timely, in-depth insights that support decision making in the credit markets.

Company size
501-1,000
Company stage
Series C
Total funding
$256.9M
Headquarters
London, United Kingdom
Founded
2016

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