Quality Engineering Lead

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Testing Strategy and Planning
Define and maintain the end-to-end testing strategy, quality standards, test levels, scope, estimates, entry and exit criteria, environments, test data requirements, quality gates, and reporting approach. Apply risk-based planning to align testing effort with business criticality, solution complexity, and delivery timelines.

Test Execution and Delivery Assurance
Lead and govern manual testing across system, integration, end-to-end, regression, exploratory, usability, and user acceptance testing support. Ensure requirements and acceptance criteria are traceable to test coverage, execution evidence, defects, and release outcomes across mobile, web, application programming interface, and software-as-a-service solutions.

Automation and Quality Engineering
Define the test automation roadmap, identify high-value automation candidates, and guide the development and maintenance of reliable automated test suites. Promote continuous testing, reusable assets, and integration of automated quality checks into delivery pipelines to improve coverage, speed, and repeatability.

Defect, Risk and Release Management
Own the defect management lifecycle, including triage, severity and priority alignment, root-cause analysis, retesting, and closure. Assess quality risks, monitor defect and coverage trends, and provide clear, evidence-based quality status and go or no-go recommendations to project stakeholders.

Team Leadership and Agile Collaboration
Lead, coach, manage and coordinate internal, external testers. Allocate work, monitor delivery, remove blockers, and build testing capability. Collaborate with product owners, Scrum Masters, project managers, business analysts, developers, architects, security specialists, operations teams, and vendors to embed quality throughout Agile delivery and drive continuous improvement.

The Person:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent practical experience.
• Minimum 7+ years of progressive software testing or quality assurance experience, including at least 2 years in a Test Lead, Quality Assurance Lead, or comparable testing leadership role on complex software development projects.
• Proven experience owning test strategy, planning, estimation, scope, governance, execution, defect management, quality reporting, and release-readiness assessment across the full testing lifecycle.
• Demonstrated experience leading testers and coordinating cross-functional, distributed, or vendor-based teams in Agile or hybrid delivery environments.
• Strong hands-on experience testing digital solutions across mobile, web, application programming interfaces, integrations, and software-as-a-service platforms, together with practical experience in both manual testing and test automation.
• Experience with test management, defect tracking, application programming interface testing, and automation tools or frameworks such as Jira, Confluence, Postman, SoapUI, Selenium, Appium, Cypress, Playwright, Cucumber, or equivalent.
• Recognised testing qualifications such as International Software Testing Qualifications Board Advanced Test Manager or Test Automation Engineer, or equivalent professional certifications, are highly desirable.
• Experience in financial services or insurance and knowledge of regulated technology delivery are desirable. Excellent written and spoken English and Cantonese are required; Mandarin is an advantage.

At Sun Life, we’re driven by our Purpose: to help Clients build lifetime financial security and lead healthier lives. Across Asia, we cultivate a High-Performance, Caring Culture that empowers our people to achieve outstanding results, embrace continuous growth, and create meaningful impact. We succeed together by fostering an inclusive environment where wellbeing, collaboration, and accountability are equally valued.

Job Category:

IT - Technology Services

Posting End Date:

30/05/2027