Our Journey

The ShopBack Group is Asia-Pacific's leading shopping and rewards platform, trusted by over 20 million active members across 13 markets, including Germany and the United States. Driven by the vision to make every day more rewarding, ShopBack saves members money and time with more ways to earn and more to do with what they earn, and empowers merchants and brand partners to effectively engage its members. Founded in Singapore in 2014, ShopBack now powers over US$5.5 billion in annual sales and half a million transactions a day for more than 20,000 online and in-store partners.

About the Role

ShopBack is looking for a Social Media Coordinator to join on a 6-month contract, owning our social media presence and driving authentic engagement across Instagram and Threads. You'll shape how ShopBack shows up in Korea — planning trend-led content, running influencer partnerships, and turning data into sharper content decisions.

What You'll Own

Own ShopBack Korea's social media channels, with primary focus on Instagram and Threads, staying open to exploring other platforms

Plan and manage trend-based Reels and short-form content, publishing in line with brand tone and manner

Discover, recruit, and manage relationships with local influencers and creators

Support operational marketing initiatives, including KOL and KOC campaigns

Manage UGC content review, upload schedules, and community engagement

Write copy for content and paid channel assets, grounded in data-driven analysis of past performance

Review UGC content for accuracy, catching errors or missing copy elements

Conduct social listening and market research to track trends and audience sentiment

Act as the authentic voice of ShopBack Korea, engaging directly with our community

What We're Looking For

Must-have:

Bachelor's degree in marketing, communications, or a related field

At least 1 year of social media management experience (company or personal/brand accounts)

Strong track record managing and growing social media accounts

Korean and English proficiency for marketing communication

Demonstrated use of AI tools to improve workflow and efficiency (content editing, social listening, or copy optimization)

Nice-to-have:

Experience with trend-sensitive, consumer-focused brands (beauty, fashion, lifestyle)

Experience with KOL/influencer collaboration

A strong portfolio showing meaningful follower growth on managed accounts

ShopBacker Traits

Agency - We take ownership and act, rather than waiting for permission. When something's blocking progress, we find a way through it and follow through until it's done.
Judgement - We aim for high-impact decisions, not just easy wins, and we put the bigger picture ahead of individual interests. That means moving quickly and confidently, while staying thoughtful about when a call really matters.
Learning Velocity - We pick up new skills fast and let go of old habits just as quickly when something better comes along. We benchmark ourselves against the best and keep raising our own bar.
Tenacity - We stay in it when things get hard, keeping a level head under pressure. We debate openly before deciding, then commit fully — and support each other along the way.

What's in it for ShopBackers

Career growth opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on performance.
Candid, open, and collaborative culture where feedback is valued.

ShopBack

Social Media & Community Coordinator

About the Job

Requirements

Responsibilities

Desired Qualifications