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Gymshark

Direct-to-consumer fitness apparel retailer

Gym Team Member

Customer Experience & SupportConfirmed live in the last 24 hours
Full-timeMiami, FL, USA$17.50 /hrIn-person

About the Job

Requirements

  • A genuine passion for fitness, wellness, and community.
  • Strong people skills and the ability to make people feel welcome.
  • A positive, energetic attitude.
  • Ability to multitask and stay calm under pressure.
  • A team-first mindset and willingness to contribute as needed.
  • High attention to detail and pride in the work environment.
  • Flexibility to work early mornings, evenings, weekends, and peak times.
  • Ability to stand, walk, and remain active for extended periods, with or without reasonable adjustment.
  • Ability to lift up to 50 pounds as needed, with or without reasonable adjustments.

Responsibilities

  • Keep the gym running smoothly through daily operations and member check-ins.
  • Maintain a clean, safe, and premium environment across all spaces.
  • Act as a Gymshark ambassador by creating an inclusive, motivating community.
  • Generate new member sign-ups through walk-ins and outbound and inbound sales calls.
  • Deliver a high-energy member experience and make each visit welcoming and motivating.
  • Serve as the first point of contact, handling front-desk interactions, calls, and member inquiries.
  • Promote events, products, and experiences.
  • Support retail sales and contribute to team and individual targets.

Desired Qualifications

  • Previous gym or retail experience.
  • Spanish proficiency is highly valued; bilingual candidates are encouraged to apply.

About the Company

Gymshark

Direct-to-consumer fitness apparel retailer

Gymshark designs and sells fitness apparel and accessories through its own online store and mobile app, focusing on a direct-to-consumer model that controls branding and earns higher margins. Its products are gymwear and athleisure created for a fitness-minded community, with manufacturing and design driven by the founder’s hands-on approach and evolving from a garage start-up to a global brand. The company differentiates itself through a strong, community-driven brand built largely via social media and influencer partnerships, enabling rapid feedback and product iteration while keeping costs and distribution centralized online (with a small number of physical stores). Gymshark’s goal is to expand its global presence and scale its profitable, digitally native business by growing its community, extending product lines, and entering new markets.

Company size
1,001-5,000
Company stage
Private
Total funding
$264M
Headquarters
Solihull, United Kingdom
Founded
2012

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