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Workwave

Field service management software suite

Project Manager

Project ManagementConfirmed live in the last 24 hours
Full-timeBrierley Hill, UK£45k - £49k /yr

About the Job

Requirements

  • Some experience in project management and IT, software, or SaaS deployments is preferred in the experience description, while transferable skills are welcomed.
  • Demonstrated experience using AI-powered tools, including project management software, generative AI tools, or predictive analytics, to improve resource scheduling, risk forecasting, and stakeholder communication.
  • Proven experience working within structured project management frameworks such as PRINCE2 or PMP.
  • Documented success delivering complex projects on budget and on time while meeting or exceeding project revenue targets.
  • Demonstrated ability to manage competing priorities, tight international deadlines, and complex project details without sacrificing quality.
  • Strong written and verbal communication, facilitation, negotiation, and culturally aware global communication skills.
  • Demonstrable experience in commercial decision-making and managing project profitability.
  • Ability to build trust and rapport with diverse, cross-functional, and remote international teams.
  • High proficiency with project management tools and collaboration platforms, including MS Project, Smartsheet, MS Office, and G-Suite.

Responsibilities

  • Manage customer relationships, scope billable projects, and develop statements of work for Professional Services and Delivery teams.
  • Own execution of a diverse project portfolio, including complex enterprise software deployments and higher-velocity SMB rollouts.
  • Promote internal AI and automation tools to streamline project tracking and accelerate project documentation and status reports.
  • Travel domestically up to 25% to lead project kick-off meetings, conduct steering committee reviews, and build relationships with enterprise clients and distributed teams.
  • Establish and maintain relationships with international stakeholders, delivery teams, and cross-border customers.
  • Define or analyze project scopes, impacts, resource allocations, and localized outcomes, and obtain customer alignment.
  • Develop detailed project plans, map dependencies, and schedule project activities.
  • Track concurrent workstreams and deadlines to ensure commitments are met.
  • Provide documented project progress updates to delivery teams, sponsors, board members, and clients.
  • Identify, track, and resolve risks and localized issues, escalating when necessary.
  • Use project management systems, tools, and methodologies and maintain audit-ready project documentation.
  • Close projects to enable revenue recognition and review global lessons learned.

Desired Qualifications

  • Experience in project management and IT, software, or SaaS deployments is described as ideal, with transferable skills welcomed.

About the Company

Workwave

Field service management software suite

WorkWave provides software for field service management, including scheduling, dispatching, CRM, billing, and mobile workforce management. The suite helps service teams operate at customer sites more efficiently by coordinating jobs, customers, and payments. It runs on a subscription model and can be customized to fit different business needs, with specialized services for private equity clients like exclusive pricing and dedicated support to help scale investments. The overall goal is to improve operational efficiency, reduce costs, and boost customer satisfaction while enabling business growth.

Company size
201-500
Company stage
Seed
Total funding
$8.3M
Headquarters
Holmdel Township, New Jersey
Founded
1984

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