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Coupang

Sells goods online with its own overnight delivery

Eats Marketing Operations Specialist

Marketing Generalist & ManagementConfirmed live in the last 24 hours
Full-timeSeoul, South KoreaNo salary listedIn-person

About the Job

Requirements

  • At least 4 years of related experience.
  • Practical experience in campaign and promotion operations, operations, or program management.
  • Experience directly setting up banners and coupons using complex internal operating systems and administrative tools.
  • Ability to independently manage priorities, schedules, and risks across multiple campaigns.
  • Ability to analyze operational data, identify root causes, and make improvements.
  • Ability to logically discuss and coordinate policies and execution feasibility with related departments.
  • Accuracy, accountability, and proactive risk response capabilities.

Responsibilities

  • Independently perform end-to-end operations after campaign requests, including coupons, banners, CRM messages, and landing pages, ensuring operational stability through accurate setup and quality assurance.
  • Identify repetitive manual work and operational inefficiencies, develop standardization and automation approaches, and reduce resource use and human error.
  • Coordinate campaign feasibility, schedules, and priorities with marketing, business, product, and related departments, and lead resolution of operational issues.
  • Analyze operational data and campaign metrics to identify risks and improvement opportunities, and implement measures to prevent recurrence and improve quality.

Desired Qualifications

  • Experience operating in-app campaigns on delivery platforms, e-commerce services, or IT platforms.
  • Hands-on setup and operation experience across campaigns such as coupons, promotions, CRM, and banners.
  • Experience improving processes using Python, AI tools, and automation solutions.
  • Experience standardizing operations, establishing quality assurance processes, or setting operational policies.
  • Experience extracting and analyzing data using SQL.
  • Experience managing projects involving multiple stakeholders.

About the Company

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Coupang

Sells goods online with its own overnight delivery

Coupang runs one of South Korea's largest online stores, selling groceries, electronics, household goods and fashion to consumers and small businesses. Rather than relying on outside carriers, it delivers most orders through its own warehouses and drivers, and its Rocket Delivery service brings millions of items to doorsteps overnight or the same day. Shoppers order through the Coupang app or website, and the company earns money from its own retail sales, commissions and fulfillment fees from outside sellers, and a paid membership. Coupang was founded in Seoul in 2010 and is headquartered in Seattle, with most of its operations and staff in South Korea.

Company size
10,001+
Company stage
IPO
Headquarters
Seattle, WA
Founded
2010

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