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Orrick

Global law firm serving tech sectors

HR Technology Specialist

HR Operations & CoordinationUpdated on Nov 10
Full-timeNew York, NY, USA

About the Job

Requirements

  • A bachelor's degree or equivalent combination of education and relevant experience.
  • One to three years of experience in Human Resources, HR operations, HRIS, shared services, business operations, or a related environment.
  • Foundational understanding of HR systems, data, and processes.
  • Ability and willingness to learn new systems, platforms, and business processes.
  • Strong attention to detail, organization, and commitment to data accuracy.
  • Strong customer service, written, and verbal communication skills.
  • Ability to manage multiple priorities, follow established procedures, and recognize when guidance or escalation is needed.
  • Curiosity about how HR processes, systems, and data work together, with an interest in understanding downstream impacts and improving how work is performed.
  • Resourcefulness and sound judgment when researching questions, resolving routine issues, and working with unfamiliar systems.
  • Proficiency with Microsoft Office, particularly Excel and Word.
  • Ability to maintain confidentiality and exercise sound judgment.

Responsibilities

  • Process employee lifecycle transactions and maintain accurate employee, organizational, and position data in HR systems.
  • Review requests and documentation for completeness and appropriate approvals, following up or escalating as needed.
  • Respond to HR technology support requests and provide first-level assistance to employees, managers, and HR colleagues.
  • Research routine system, data, and process issues using available resources and escalate more complex matters appropriately.
  • Support routine imports, interfaces, queries, audits, and data validation activities; research discrepancies and coordinate corrections.
  • Maintain clear documentation, job aids, FAQs, request notes, and other knowledge resources.
  • Identify recurring data or process issues and share practical ideas for improving efficiency, accuracy, and service.
  • Participate in system enhancements, upgrades, implementations, workflow improvements, and other projects, including requirements documentation, testing, and change support.
  • Follow established data privacy, security, governance, and confidentiality requirements.
  • Build knowledge of HR processes, systems, integrations, workflows, and the relationship between HR data and technology.

Desired Qualifications

  • Experience supporting an HR system, enterprise application, case management, or ticketing platform.
  • Experience working with employee data, operational workflows, or service queues.
  • Exposure to system testing, process documentation, data validation, or continuous improvement.
  • Experience in a professional services or similarly complex organization.
  • Demonstrated ability to identify recurring issues, suggest practical improvements, and contribute effectively to team-led initiatives.
  • Experience collaborating across functions and adapting to new processes, systems, or technologies.

About the Company

Orrick

Global law firm serving tech sectors

Orrick is a global law firm that serves clients across four main sectors—Technology & Innovation, Energy & Infrastructure, Finance, and Life Sciences & HealthTech. It provides legal services on transactions, litigation, and compliance, using teams in 25+ markets to deliver forward-looking, pragmatic advice. The firm differentiates itself through consistent quality, teamwork, value, and a commitment to innovation in its processes and client service, while focusing on attracting and inspiring top legal talent. Its goal is to help leading companies and entrants navigate complex legal challenges by offering specialized expertise with a wide geographic and sector reach.

Company size
1,001-5,000
Company stage
Not listed
Total funding
$84.6M
Headquarters
San Francisco, CA
Founded
1863

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