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Motive

Field operations safety and productivity software

Staff Technical Program Manager - Platform Services

Program ManagementPosted on Nov 11
Full-timeSan Francisco, CA, USA

About the Job

Requirements

  • At least 7 years of experience in technical program management, engineering program management, or a related role within software, infrastructure, or platform organizations.
  • At least 15 years of experience in the technology industry.
  • A proven track record leading large, ambiguous, multi-team programs with significant cross-functional dependencies and measurable business or platform impact.
  • Strong technical fluency and the ability to engage credibly with engineering leaders and teams on architecture, trade-offs, delivery risks, and execution plans.
  • Demonstrated strength in structuring programs, driving decision-making, and solving complex problems in fast-paced, evolving environments.
  • Experience building alignment across senior stakeholders and improving communication, governance, and execution across interdependent teams.
  • A bias for action and root-cause problem solving over administrative tracking, with experience moving beyond Jira hygiene to actively unblocking delivery.
  • Exceptional written and verbal communication skills, with the ability to synthesize technical complexities into clear executive summaries and trade-off matrices.
  • Expertise in establishing objective metrics, including MetricSense, Datadog dashboards, SLO attainment, and cost trends, to govern program success.
  • A bachelor's degree in Engineering, Computer Science, or a related technical field, or equivalent practical experience.

Responsibilities

  • Partner directly with the VP of Platform Services and Engineering Managers to translate organizational priorities into clear, executable program roadmaps with measurable business outcomes.
  • Lead end-to-end execution of complex, cross-functional technical programs across Platform Services Engineering, from definition and planning through delivery and adoption.
  • Drive alignment across engineering and partner teams by managing goals, milestones, dependencies, decisions, and execution risks with clear operating rhythms.
  • Build scalable program mechanisms, including roadmap reviews, status reporting, escalation paths, and success metrics, to improve visibility and accountability.
  • Identify systemic issues and execution gaps early, and lead teams toward practical, durable solutions that support departmental and functional objectives.
  • Influence technical and business stakeholders at multiple levels to make informed trade-off decisions and keep strategic initiatives moving forward.
  • Mentor others through strong program management practices and help elevate execution standards across the broader engineering organization.
  • Drive Monthly/Quarterly Business Reviews, executive reporting, and cross-organizational communications to align executive leadership, product partners, and engineering leads.
  • Collaborate with Product leadership to map the product roadmap into programs interfacing with multiple product engineering teams.
  • Implement dynamic program tracking frameworks, such as Gantt and single-source-of-truth models, that flag delivery risks weeks in advance.

Desired Qualifications

  • Background as a Software Engineer, Systems/Delivery Architect, or Technical Product Manager before transitioning into technical program management leadership.
  • Experience driving AI-assisted developer workflow tooling or agentic automation in developer environments.

About the Company

Motive

Field operations safety and productivity software

Motive creates software and tools designed to improve safety, productivity and profitability for businesses that drive the physical economy. Its customers include more than 120,000 companies across industries such as construction, field service, agriculture, trucking and logistics, and delivery. The product line focuses on helping these businesses run more efficiently by coordinating operations and people, with an emphasis on delivering user-friendly solutions that customers love. Motive differentiates itself through its broad industry reach, a strong commitment to customer satisfaction, and a culture that supports employees in doing their best work. The company’s goal is to empower millions of physical economy businesses to operate more safely and efficiently while growing their profitability.

Company size
5,001-10,000
Company stage
Growth Equity (Venture Capital)
Total funding
$1.9B
Headquarters
San Francisco, CA
Founded
2013

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