Full-Time
SaaS translation management platform with translators
$80k - $90k/yr
Remote in USA
Remote
Must work within Eastern or Central time zones and maintain a suitable home office setup.
Bachelor's
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Smartling offers a SaaS translation management platform that helps businesses localize content for global audiences across devices and platforms. The platform combines three main capabilities in a single dashboard: Manage (oversee all translation projects), Translate (professional translation services in every language), and Analyze (data analytics to measure quality and cost). The service is supported by a network of professional translators, enabling both automated workflows and human-quality translations. What sets Smartling apart from competitors is the integration of technology with a global pool of translators within a unified workflow, plus flexible subscription plans designed to scale for multinational corporations, e-commerce, and tech companies. The company’s goal is to streamline localization, control translation costs, and improve quality, enabling clients to communicate effectively with a global audience.
Company Size
201-500
Company Stage
Growth Equity (Venture Capital)
Total Funding
$227.2M
Headquarters
New York City, New York
Founded
2009
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Remote Work Options
401(k) Company Match
Health Insurance
Flexible Paid Time Off
Wellness Program
Employee Referral Bonus
Professional Development Budget
Company Equity
Paid Holidays
Parental Leave
Bonus
Smartling wins 2026 AI Breakthrough Award as enterprise AI translation grows 218% year-over-year. * Jun 25, 2026 This paid press release is brought to you from our partnership with EZ Newswire. The Post and Courier news staff was not involved in its creation. The recognition comes as industry experts, business leaders, and customers all agree that Smartling is becoming the enterprise standard for AI translation. NEW YORK, NY, June 25, 2026 (EZ Newswire) - Smartling, the AI-powered translation company, today announced it has been named a winner of the 2026 AI Breakthrough Award for Machine Translation Innovation. The win comes as AI translation usage across its customer base has grown 218% year-over-year, proving enterprises have moved well beyond experimentation and into production-scale adoption. For most organizations, generating AI translations was never the hard part. The hard part is creating translations they can trust: maintaining brand voice, ensuring quality at scale, and governing AI output across millions of words without a human reviewing every string. At production scale, that requires infrastructure, not just a tool. "What we're seeing is that the companies that are successfully growing globally are deploying translation and localization at a scale not feasible a couple of years ago," said Bryan Murphy, CEO of Smartling. "That's where Smartling has focused its innovation, helping enterprises grow globally while maintaining quality, governance, and brand integrity." That focus has drawn recognition from three distinct audiences this year: 1. Industry experts: AI Breakthrough Award for Machine Translation Innovation Smartling was named a 2026 AI Breakthrough Award winner for Machine Translation Innovation, selected from more than 5,000 nominations. The program has previously recognized companies including Nvidia, Glean, Databricks, and EY for innovation across the AI landscape. 2. Business leaders: Fast Company No. 3 in Business Services In March, Fast Company ranked Smartling No. 3 in Business Services on its annual list of the World's Most Innovative Companies of 2026, citing rapid enterprise adoption of AI translation and measurable improvements in cost and speed. 3. Customers: Strongest G2 quarter to date Customer momentum has continued to accelerate. Smartling earned 41 G2 badges this quarter, up from 37 last quarter, and reached No. 1 on G2's Implementation Index for Translation Management. The company has held the top overall ranking in Translation Management for 15 consecutive quarters. G2's rankings are based on verified customer reviews and market presence, reflecting how quickly teams are realizing value in production environments. Enterprises are seeing measurable impact. Pinterest reduced time-to-market by 83% and delivered content to 100 million users across 31 languages simultaneously. Marriott International scaled training content from 7 to 38 languages, cut translation timelines from weeks to days, and reduced costs by 40%. A Fortune 500 software company saved $3.4 million in a single year while accelerating delivery by 50% and maintaining 99+ MQM quality scores across 50 million words. About Smartling Smartling is transforming how global enterprises create, manage, and scale multilingual content in the AI era. Its LanguageAI(TM) platform combines AI translation, workflow automation, and quality assurance infrastructure to help organizations automate multilingual content operations at enterprise scale. Trusted by leading global brands, Smartling enables companies to move faster globally while maintaining the quality, trust, and oversight required for enterprise AI translation. For more information, visit www.smartling.com. Media Contact Brianna McGarry
Smartling launches its largest AI innovation release yet, redefining enterprise translation at scale. May 19, 2026 Smartling, an AI-powered translation company, has announced its largest AI innovation release to date, introducing new capabilities designed to help enterprises scale multilingual content with greater speed, quality, and trust. The release expands Smartling's enterprise AI translation platform with advancements in translation quality intelligence and automation, helping enterprises scale multilingual content with confidence. At the center of the announcement is LQA Agent, an automated translation evaluation system that uses the industry-standard Multidimensional Quality Metrics (MQM) framework to identify errors, assign quality scores, and monitor trends over time. Smartling also introduced Auto Select LLM, Style Rules for AI, Instant AI Translation, Language Adaptation, and a preview of AI Image Translation, extending translation quality intelligence and AI-powered automation across enterprise multilingual content operations. "This release represents a major step forward in how enterprises create and scale multilingual experiences with AI," said Bryan Murphy, CEO of Smartling. "We're focused on unlocking a new era of translation quality, speed, and trust by combining advanced AI innovation with the enterprise controls global organizations require. These innovations help customers move faster, preserve brand voice, and unlock greater business impact from every global customer interaction." LQA Agent: Automated Quality Assurance Using the MQM framework, LQA Agent identifies errors, categorizes them by type and severity, and assigns a numeric score and pass/fail rating per language across all translation methods in Smartling, not just AI translation. Teams can run LQA Agent fully automatically without a human reviewer involved, or configure workflows to route content with detected issues to human review - all while allowing error-free content to publish automatically. In internal testing, LQA Agent achieved 90% agreement with human reviewers and 99% accuracy on severe errors. Auto Select LLM Auto Select LLM extends Smartling's Auto Select technology to large language models, enabling teams to achieve higher-quality translations without additional configuration. Smartling handles model selection, prompt engineering, and continuous benchmarking behind the scenes, including retrieval-augmented generation (RAG) that references customers' existing Translation Memory and glossaries. The result is higher-quality LLM output with no workflow changes required. Style Rules for AI Style Rules for AI applies punctuation, date formats, and regional language standards to AI translation outputs. Default rules cover more than 30 locales, while Smartling's Language Services team can build custom rules tailored to an organization's brand voice and translation preferences, helping enterprises maintain consistency and trust across multilingual customer experiences. Instant AI Translation Instant AI Translation makes AI-powered translation available through a synchronous API, powering connector integrations across AEM, Drupal, WordPress, Photoshop, Illustrator, InDesign Plugin, and Figma. Brand-aware, quality-controlled translation is now accessible in real time. Language Adaptation Language Adaptation enables teams to adapt existing translations for regional variants, such as US English to UK English or Brazilian Portuguese to European Portuguese, without full re-translation. Powered by LLMs, the capability helps enterprises close a long-standing quality gap while accelerating multilingual content delivery. AI Image Translation AI Image Translation extracts text from images, translates it, and rebuilds the image with translated text in place. The same quality standards applied to written content can now extend to product photos, banners, and social assets, helping enterprises scale multilingual visual content with greater consistency and efficiency. Smartling's commitment to responsible AI underpins each of these innovations and is reinforced by its recent ISO/IEC 42001:2023 certification, the international standard for AI management systems. Combined with ISO 27001, HITRUST e1, SOC 2, and HIPAA compliance, Smartling maintains one of the localization industry's most comprehensive AI trust, security, and compliance programs. Availability LQA Agent, Auto Select LLM, and Language Adaptation will be available starting May 20, 2026. AI Image Translation, Style Rules for AI, and Instant AI Translation will be available as a preview. The innovations will debut at Smartling's Global Ready Conference on May 20, the company's annual event focused on the future of AI translation and multilingual content operations. Attendees will hear from leaders at Spotify, IHG Hotels & Resorts, DocuSign, DoorDash, and SumUp and get first access to Smartling's latest product launches and AI translation strategies. Register at Global Ready Conference. About Smartling. Smartling is an AI-powered translation company transforming how global enterprises create, manage, and scale multilingual content in the AI era. Its LanguageAI(TM) platform combines AI translation, workflow automation, and quality assurance infrastructure to help organizations automate multilingual content operations at enterprise scale. Trusted by leading global brands, Smartling enables companies to move faster globally while maintaining the quality, trust, and oversight required for enterprise AI translation.
Smartling, an AI-powered translation company, has launched its largest AI innovation release, introducing new capabilities for enterprise-scale multilingual content. The announcement includes LQA Agent, an automated translation evaluation system using Multidimensional Quality Metrics framework to identify errors and assign quality scores. The release also features Auto Select LLM for higher-quality translations, Style Rules for AI to maintain brand consistency, Instant AI Translation via synchronous API, and Language Adaptation for regional variants. A preview of AI Image Translation enables text extraction and translation within images. In internal testing, LQA Agent achieved 90% agreement with human reviewers and 99% accuracy on severe errors. Smartling recently received ISO/IEC 42001:2023 certification for AI management systems. LQA Agent, Auto Select LLM and Language Adaptation will be available from 20 May 2026.
ConveyThis vs. Smartling: which is right for enterprise teams? ConveyThis vs Smartling: an honest enterprise localization comparison covering workflows, SEO, speed, pricing, and which platform best fits your team. No card details No commitment Both platforms can translate enterprise websites. The question isn't which one is better - it's which one fits how your team actually works. Here's the honest comparison most vendor pages won't give you. I'll be upfront: I founded ConveyThis. So this comparison comes with a built-in bias I can't fully erase. What I can do is tell the truth about where Smartling wins, where it doesn't, and how to figure out which platform fits your team. If after reading this you decide Smartling is right for you, that's a win for everyone - choosing the wrong enterprise translation software is one of the most expensive mistakes a localization team can make. Both ConveyThis and Smartling sit in the enterprise tier of website translation platforms. Both offer translation memory, glossary control, multilingual SEO, API access, and compliance features. The differences live in pricing model, implementation philosophy, and what happens after the first six months - when most teams realize their initial assumptions about what they needed were wrong. The 30-second answer. Pick Smartling if: You have a dedicated localization team of 5+ people, you manage translation across web, mobile apps, marketing collateral, and product docs simultaneously, you need deep workflow customization for a multi-step linguist + reviewer + approver pipeline, and your annual translation budget is comfortably above $80,000. Pick ConveyThis if: Your priority is the website itself, you want fast time-to-launch (most enterprise customers go live in 4-6 weeks), you need server-side translation for SEO, and you want pricing that scales with content volume rather than translator seats. That's the headline. Below is the detail. Side-by-side comparison. | Capability | ConveyThis | Smartling | | Time to launch (mid-market site) | 2-6 weeks | 8-16 weeks | | Pricing model | Word-volume + language tiers | Word-volume + per-seat licensing | | Translation rendering | Server-side (SEO-friendly) | Server-side or proxy | | Auto-detection of new content | Real-time crawl | Configurable (manual or scheduled) | | Workflow customization | Standard linguist + reviewer flow | Highly customizable multi-step workflows | | Glossary & TM control | Built-in | Industry-leading | | Mobile app translation | Limited | Native support | | Document & marketing collateral | No | Yes | | Compliance (HIPAA, GDPR, SOC 2) | Yes (Enterprise plan) | Yes | | Self-service onboarding | Yes - install and run | Implementation services usually required | | Typical annual cost (mid-enterprise) | $15K-$60K | $80K-$250K+ | Pricing figures are based on publicly observable customer-reported ranges and its own enterprise tier. Smartling's pricing varies significantly by contract; treat these as directional, not exact. Where Smartling genuinely wins. Smartling has been in the enterprise localization space longer than ConveyThis. There are categories where that maturity matters. Multi-channel localization beyond the web. If your team is translating a website, an iOS app, an Android app, in-product copy, support docs, marketing emails, and a quarterly print catalog - Smartling handles all of that in one platform. ConveyThis is purpose-built for websites. ConveyThis LLC integrate with mobile and document workflows through API, but ConveyThis LLC don't pretend to be a one-stop translation hub for every asset class. If your localization team needs a single source of truth across every surface where your brand speaks, Smartling is the cleaner answer. Workflow customization for large linguist teams. Smartling's workflow builder lets you define multi-step translation pipelines with conditional routing - something like "linguist A translates, in-country reviewer B approves, then if the content type is legal, reviewer C signs off, otherwise it auto-publishes." This level of customization matters when you have 20+ linguists, multiple agencies in the loop, and content that requires different handling depending on its type. ConveyThis offers a clean linguist + reviewer flow that covers 90% of enterprise needs, but if you live in the other 10%, Smartling fits better. Mature integrations with TMS infrastructure. If you already use Phrase, memoQ, or Trados as your core TMS and you want a website translation layer that talks to them natively, Smartling has more polished integrations. ConveyThis LLC is catching up here, but it's an honest gap. Where ConveyThis genuinely wins. Time to launch. Smartling implementations typically take 8-16 weeks for a mid-enterprise site. That includes integration work, workflow setup, glossary import, linguist onboarding, and QA cycles. The price tag usually includes professional services that charge against this timeline. ConveyThis enterprise customers are usually live in 4-6 weeks. The shorter timeline isn't because ConveyThis LLC cut corners - it's because the platform handles content detection, hreflang, and rendering automatically. There's less to configure, so there's less to delay. If you're reading this in Q1 with a board commitment to launch three new languages by end of Q2, that timing difference isn't a nice-to-have. It's the deal. Server-side translation as the default. Both platforms can render translations server-side, but Smartling's classic implementation often defaults to proxy-based delivery. Proxy works, but it adds a routing layer between your visitor and your content, which has implications for SEO, analytics attribution, and CDN caching. ConveyThis renders translations server-side as the default architecture. AI search crawlers and Google's crawler see the translated page as a first-class citizen, not a proxied derivative. For mid-market sites where SEO is a primary growth channel, this is meaningful. Pricing that scales with content, not seats. Smartling charges per linguist seat in addition to translation volume. That's fine when your linguist count is stable. It becomes painful when your team grows, when you bring in agency partners for a launch, or when you need to add reviewers seasonally. ConveyThis prices on translated word volume and language count. Add as many internal reviewers, project managers, or stakeholder accounts as you need without the seat math. For teams that scale headcount unpredictably, this is the difference between predictable and surprise-billed. Self-service that actually works. Smartling's enterprise tier expects a kickoff with implementation services. That's reasonable for the complexity it supports - but it's also a barrier when you want to evaluate the platform yourself before committing. ConveyThis lets enterprise prospects spin up a full sandbox, point it at a staging site, and see how their content gets translated and rendered without a sales call. ConveyThis LLC has had Fortune 500 teams complete the entire evaluation in two weeks because they could just try it. How to actually decide. If your evaluation committee is split, the question I'd ask is this: what's the primary translation problem you're solving in the next 12 months? If the answer is "unify localization across web, mobile, product, docs, and marketing assets," Smartling is your shortest path. The platform is built for that scope. If the answer is "get our website performing in 5-15 languages with SEO intact, fast, without a six-figure implementation," ConveyThis is built for that. Most mid-enterprise teams I talk to fall into this second bucket - they have a website that's been monolingual for too long, a Q2 launch deadline, and a CFO who wants the budget to be predictable. There's no shame in either choice. The mistake is picking the wrong tool for the wrong problem and spending nine months realizing it. What ConveyThis LLC hear from teams who switched. ConveyThis LLC has onboarded a meaningful number of customers who came from Smartling. Their reasons cluster around three themes: * Implementation overhead exceeded the value. The team was paying for capabilities they didn't use, and renewal forced a hard look at whether the cost matched the actual workflow. * Pricing predictability. Per-seat licensing made budgeting harder than expected, especially during agency-heavy launch periods. * Speed. The team needed to add a new market in 6 weeks, and the existing platform wasn't built for that pace. Equally, ConveyThis LLC has had teams evaluate ConveyThis LLC and choose Smartling - because they needed mobile + docs + web in one platform, or because their localization workflow was too custom for its standard flow. Those decisions made sense too. The right enterprise translation software isn't the one with the longest feature list. It's the one that matches the shape of your team's work. Alex Buran, Founder of ConveyThis Alex has spent the last decade building infrastructure for multilingual websites. He writes about localization, AI search, and the technical side of going global. Want to see how ConveyThis handles your specific stack? Book a 30-minute enterprise demo and ConveyThis LLC'll walk through your site, languages, and workflow in real time - no slides, no implementation services upsell. Book an enterprise demo
Industry intelligence report - 25 April 2026. April 25, 2026 AI Developments in Translation & Language Services, curated daily by Anova Translation as part of the AICONTEXT Project. Industry intelligence report. 25 April 2026 AI Developments in Translation & Language Services News Items Domains Active Avg Relevance Key Patterns Subtitling / Dubbing Translation / CAT Tools Localization Interpretation Machine Translation Executive summary. Chyron launched PRIME Translate at NAB 2026, an orchestrated workflow solution that produces highly scalable language translation - including hyper-realistic facial movement, audio dubbing, and graphical text overlays - within live production workflows. Powered by NVIDIA Holoscan for Media and NVIDIA AI infrastructure, the system transforms a single broadcast production into multiple localized, monetizable outputs in different languages for regional and global audiences. Why it matters. For the first time, regional broadcasters can serve 80+ geographic markets from a single production team, unlocking new ad inventory across languages. This moves live-broadcast localization from expensive post-production into real-time infrastructure - a pattern that will ripple into sports rights, news, and event broadcasting. Smartling launched LQA Agent in early Q2 2026, an AI-driven linguistic quality assurance tool that delivers instant quality evaluations across all translated content - eliminating the traditional reliance on small manual samples. The agent integrates seamlessly with existing Smartling workflows and is aligned with human judgment through extensive calibration. The launch coincides with Smartling being named #3 Most Innovative in Business Services by Fast Company for 2026. Manual LQA has always been the bottleneck in scaling AI translation - you could only review a fraction of output. An automated LQA agent that evaluates every translation changes the quality assurance equation entirely, making full-coverage QA economically viable for the first time. Locanucu published a strategic analysis identifying three distinct tiers emerging in the localization market: the Frictionless Generic Tier (fully automated, commodity translation), the RAG-Enabled Messy Middle (AI-augmented with retrieval and context), and the Air-Gapped Compliance Fortress (secure, regulated, human-verified workflows). The analysis argues that AI has permanently shattered the legacy per-word pricing model and that each tier demands fundamentally different technology stacks, pricing models, and talent profiles. This framework gives LSPs a strategic lens for positioning: competing on price in the generic tier is a race to zero, while the compliance fortress commands premium margins. The 'messy middle' is where most LSPs currently sit - and where differentiation is hardest. Key Patterns. 1. Real-Time Broadcast Localization Goes Native - Chyron's PRIME Translate shows that multilingual broadcast localization is moving from post-production into the live production pipeline itself. When NVIDIA infrastructure powers real-time translation including facial animation and graphic overlays, the entire broadcast value chain shifts from per-market production teams to software-defined localization. 2. Quality Assurance Becomes Automated and Universal - Smartling's LQA Agent signals the end of manual QA sampling as the industry standard. As AI translation volumes grow 200%+ year-on-year, the quality layer must scale proportionally - and only automated, AI-calibrated evaluation can keep pace. 3. The Localization Market Is Fracturing Into Distinct Tiers - Locanucu's 'Great Fracture' framework crystallises what many practitioners feel: there is no single localization market anymore. The commodity tier, the context-rich middle, and the compliance fortress each require different tools, pricing, and talent - and LSPs that try to serve all three with one model will lose on all fronts. 4. NAB 2026 Aftershocks Continue to Land - This week's news continues the wave of NAB Show announcements. Chyron joins Deepdub, ENCO, BRAHMA AI, Broadpeak, AudioShake, Plint, and AI-Media in launching broadcast-grade localization products at the show - making NAB 2026 the most significant single event for media translation technology this year. Tools gaining momentum. * Chyron PRIME Translate * Smartling LQA Agent * KUDO AI Zoom Integration * Crowdin Copilot * DeepL Voice-to-Voice Names to follow. * DeepL (IPO exploration at $5B) * Smartling (Fast Company #3) * Chyron (NVIDIA partnership) * Locanucu (strategic analyst) Emerging themes. * Market tiering replaces one-size-fits-all * Automated QA as prerequisite for AI scale * Live broadcast localization goes software-defined * DeepL IPO signals industry maturation Anova Translations - AICONTEXT Project AI Developments in Translation & Language Services · 25 April 2026 Founder and Managing Director at Anova Translation. Language industry professional specialising in B2B translation, localisation, and AI-assisted language solutions.