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DoorDash

Runs apps for local food and grocery delivery

Enterprise Account Manager

Account ManagementPosted on Nov 9
Full-timeToronto, ON, CanadaIn-person

About the Job

Requirements

  • At least 3 years of experience in account management, sales, business development, or consulting.
  • Strong communication, presentation, and interpersonal skills.
  • Proven ability to work in cross-functional teams to develop effective solutions, including collaboration with product, marketing, and operations teams in a sales role.
  • Advanced spreadsheet skills and the ability to analyze complex datasets and provide actionable recommendations.
  • A proven track record of driving growth.
  • Strong AI fluency.

Responsibilities

  • Own, develop, and foster strategic merchant partnerships to drive sales growth through activation, marketing, product, and operations.
  • Develop strategic relationships with C-suite, strategy, marketing, and operations leaders to establish effective working partnerships.
  • Serve as a liaison between merchant partners and DoorDash leadership, marketing, product, operations, and other functional teams.
  • Use playbooks, tools, and internal resources to provide merchants with a high-quality experience, resolve roadblocks, and achieve operational excellence.
  • Support rollout of new brand partnerships and grow existing merchants by selling new products and launching new stores, in partnership with marketing and product teams.

Desired Qualifications

  • Experience with Claude Cowork or Claude Code.
  • Experience with marketplaces, operations, or logistics.
  • Experience with customer relationship management software such as Salesforce.

About the Company

DoorDash

Runs apps for local food and grocery delivery

DoorDash runs apps that let people order restaurant meals, groceries, and other goods from local businesses, which independent couriers called Dashers bring to their doors. In 2019 it overtook Grubhub to become the largest food delivery service in the United States, and it later expanded abroad by buying Finland's Wolt and Britain's Deliveroo. Merchants pay DoorDash a fee on each order and can buy ads in its apps, while customers pay delivery and service fees or join DashPass, a subscription that cuts those fees. Businesses can also hire Dashers through its Drive service to carry orders placed on their own websites. Four Stanford students founded DoorDash in 2013, and it is based in San Francisco, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2013

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