Food Service & HospitalityFood & Beverage Operations Management
About the job
Requirements
High-level food service product knowledge and enthusiasm for food, cooking, and nutrition.
Readiness to manage, train, and coach others.
Detail orientation, organization, and effective time management skills.
Customer service skills.
Comfort working in colder environments.
Critical thinking and a desire to develop proficiency in inventory management, ordering practices, and forecasting.
Understanding of Ready for Business standards.
Self-discipline and accountability.
Intermediate or higher computer skills, including Microsoft Office.
Ability to build and maintain effective relationships and trust with staff, customers, and vendors from diverse backgrounds.
Listening, verbal, and written communication skills.
Flexibility to work mornings, afternoons, evenings, weekends, and holidays as needed.
Ability to lift and carry 50 pounds.
Full body mobility, including bending, stooping, twisting, and reaching, and manual dexterity.
Ability to work in a constant state of alertness and safely.
Must be 18 years or older.
Responsibilities
Provide leadership and support in the designated food service area and serve as the go-to leader in the absence of managers.
Prepare department products for sale.
Participate in establishing and maintaining an integral, collaborative environment.
Assist in achieving quarterly financial goals, focusing on gross and labor.
Establish and maintain effective working relationships with employees, customers, corporate staff, and vendors.
Ensure adherence to Ready for Business standards throughout food service departments.
Work closely with market staff to complete administrative tasks and operational functions on time.
Assist with hiring, training, and developing employees as needed.
Establish and maintain a 360-degree feedback process involving customers, staff, and leadership.
Provide and role-model excellent customer service and an attitude of service to staff and customers.
Maintain the integrity of brand and marketing expressions.
Maintain departments in a neat, clean, and orderly manner.
Establish and maintain a culture of safety throughout food service departments.
Ensure food service compliance with local, state, and federal laws.
Keep up with industry trends, standards, and changes.
Ensure dissemination of and adherence to company and department policies.
Support and follow safety and security policies and sustainability programs.
Operate within the company's core values and brand.
Exemplify health department standards.
OVERVIEW
WHO WE ARE
T&C is a family-owned company that builds authentic relationships one interaction at a time through consistent commitment to heartfelt service, relating to people as people (not numbers) and by selling the freshest, highest-quality products available. We have a deep passion for food and people and are always looking for service-minded individuals of all backgrounds to join our community.
WHO YOU ARE
You are genuine and authentic in your interactions both with your customers and co-workers. You thrive in a team environment, take your responsibilities seriously, and always consider the customer in your decisions. You see richness and strength in a diverse workforce and treat others with respect to create a place of belonging for all. You care about your community and the environment. Pursuing knowledge in order to add value and grow is your idea of fun. Oh, and you love food!
WHAT WE OFFER (IN ADDITION TO BEING A FUN PLACE TO WORK)
We have a highly competitive benefits package ($9-$23 weekly medical premiums), vacation/sick time, paid holidays, premium pay rates, an Employee Assistance Program, a discount on virtually everything in our markets, 401(k) plans, profit-sharing and a pension, scholarship program and an employee referral bonus program. Whoa! That’s a lot of great stuff!
THE SMALL PRINT WE WANT YOU TO BE AWARE OF
T&C is proud to be an Equal Opportunity Employer. We value a diverse workplace and do not discriminate based on race, color, national origin, religion, caste, gender identity, sexual orientation, age, disability, or any other applicable characteristic protected by law. We invite women, people of color, LGBTQ individuals, members of ethnic minorities, foreign-born residents, and veterans to apply. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.
If your experience looks a little different from what we’ve identified and you think you can thrive in this role, we’d love to learn more about you. Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
A TYPICAL DAY WILL INCLUDE THE FOLLOWING . . .
Provides leadership and support in designated food service area of responsibility and is the go to leadership in the absence of managers
Prepares department product for sale
Participates in establishing and maintaining an integral and collaborative environment
Assists in achieving quarterly financial goals with a focus on gross and labor
Establishes and maintains effective working relationships with employees, customers, corporate staff and vendor community
Ensures the adherence to Ready for Business standards throughout food service departments
Works closely with market staff to achieve timely completion of administrative tasks and operational functions
Assists in the hiring, training and development of employees as needed
Establishes and maintains a 360 feedback process including customers, staff and leadership
Provides and role models excellent customer service
Maintains the integrity of our brand and marketing expressions
Maintains departments in a neat, clean and orderly manner
Establishes and maintains a culture of safety throughout all food service departments
Ensures food service compliance with local, state and federal laws
Role models attitude of service to staff and customers
Keeps up on industry trends, standards, and changes
Ensures the dissemination of and adherence to all company and department policies
Supports and follows all safety/security policies and sustainability programs
Operates within the Company’s Core Values and Company Brand
THIS JOB MIGHT BE FOR YOU IF . . .
High level of food service product knowledge and enthusiasm for food, cooking, and nutrition
Must be a positive team player, leader, and positive role model that can effectively manage through change
Must possess a readiness to manage, train and coach others
Detail oriented, organized with effective time management skills
Excellent customer service skills
Comfortable working in colder environments
Critical thinker with a strong desire to develop proficiencies in: inventory management, ordering practices, and forecasting
Understands and upholds ready for business standards
Must possess an attitude of service to others
Demonstrates self-discipline and accountability
Must have intermediate or higher computer skills including MS Office
Ability to build and maintain effective relationships and trust with a diverse group of staff, customers, and vendors
Excellent listening, verbal, and written communication skills
Embraces 360 feedback with a commitment to personal and professional development
Displays excellent work ethic
Flexibility to work mornings, afternoons, evenings, weekends, and holidays as needed
Ability to lift and carry 50 lbs
Possess full body mobility (bending, stooping, twisting, and reaching) and have excellent manual dexterity
Exemplifies health department standards
Ability to work in a constant state of alertness and safe manner
Town & Country Markets strengthens board, Family Council.
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Town & Country Markets, a family-owned grocer with six stores across Washington's Puget Sound region, has appointed Jennifer Daquiz Hare, Leslie Rice and Ed Nakata to its board of directors. Nakata, son of Ron Nakata and a grandson of co-founder Mo Nakata, also serves as president of the company's Family Council, supporting the preservation of family values and preparation for future generations of ownership.
The new board members bring expertise spanning corporate finance, business strategy and business growth in the banking and investments, insurance and technology sectors.
"We're intentional about building a board that reflects the expertise and values needed to guide our future and align with the evolving needs of our guests," said Ryan Ritter, CEO of Town & Country Markets. "Our board of directors plays a critical role in shaping long-term strategy, stewarding resources and family values and ensuring the organization thrives in our dynamic retail landscape. We're thrilled to welcome these new leaders to our team. Each brings unique experience and perspective, and a shared commitment to our mission."
Daquiz Hare joins with more than 30 years of executive leadership experience in corporate finance, strategy and growth. Named one of the Puget Sound Business Journal's 2026 Directors of the Year, she led PNC Bank's corporate and institutional banking expansion across the Pacific Northwest, building the region's first office into a $2 billion business while advising companies on complex financing and long-term growth strategies. She also serves as board chair at Washington STEM and as a board advisor to the dean of the College of Arts & Sciences at the University of Washington.
Rice is a financial executive with more than 30 years of leadership experience spanning finance, operations and strategic growth. Her executive career includes senior leadership roles at Wells Fargo, Safeco, DaVita and PEMCO, bringing expertise in financial oversight, governance and organizational strategy. She has served on numerous nonprofit and corporate boards, providing guidance and financial oversight to organizations across the Pacific Northwest.
Nakata brings more than 20 years of experience leading technology strategy, enterprise platforms and digital transformation for organizations including Microsoft, JPMorgan Chase and McKinstry. His only prior work for the company was a stint as a courtesy clerk in high school.
As president of the Family Council, Nakata plays a role in fostering family engagement, governance and long-term stewardship, while helping to bridge the perspectives of family shareholders and company leadership. The council took shape after family members gathered in 2023, as a CEO retirement approached and senior members of the family stepped back from daily operations. Fifteen Nakatas, including spouses, committed to the council, and 20 family members are part of a broader family assembly. Nakata helped put the family's core values into writing.
"I'm honored to join the board at a time when the company continues to deepen its commitment to its mission and the communities it serves," Nakata said. "Since its founding, Town & Country Markets has been guided by the principles of care, integrity and respect. I look forward to listening, building relationships and helping create more opportunities for our guests to shape the future of the company."
Town & Country Markets was founded in 1957 by brothers John and Mo Nakata and their friend Ed Loverich. Three of its stores operate under the Town & Country banner and three under the Central Market banner.
The Shelby Report delivers complete grocery news and supermarket insights nationwide through the distribution of five monthly regional print and digital editions. Serving the retail food trade since 1967,... More by Shelby Team
Grocery store transformation blends shopping and hospitality.
June 15, 2026
By The Construction Specifier
A grocery store renovation is expanding the store's appeal by positioning it as a community hub.
Town & Country Markets in Poulsbo, Wash., teamed up with design partner Cushing Terrell to prioritize meal planning, convenience, and a new on-site restaurant.
Design updates for the 7,529 m[2] (81,043 sf) location include a classroom, test kitchen, and outdoor patio. The store's beauty and housewares sections received updated fixtures and lighting. The deli and cheese areas were renovated, while the produce and floral departments gained new signage, valances, and casing.
The Field House restaurant is integrated into the market through a partnership with chef Ethan Stowell. The design team created a clear visual separation between the restaurant and the market.
The team transformed the existing upper-level mezzanine and patio into an indoor-outdoor experience. They replaced concrete walls with floor-to-ceiling glazing across both levels. A bright, transparent dining space now occupies the former deli and back-of-house kitchen.
The project team at Cushing Terrell was led by principal-in-charge Kara Eberle-Lott and project manager Sivani Krishna. Design leadership was provided by Alice Wang, with architectural support from Blake Cronin and KuoChao Tseng.
Town & Country Market debuts a limited edition Pride tote bag.
Friday, june 5, 2026.
Town & Country (T&C) Markets debuted a limited-edition Pride tote bag designed by Seattle artist Esmeralda Vasquez, marking the first artist tote bag release with future totes coming this summer to continue celebrating community, creativity, and the neighborhoods surrounding its markets across the Puget Sound.
Available for a limited time only, the "Love for All" tote bag features a pair of heart-winged lovebirds carrying lavender in their beaks.
The artwork draws from lavender's association with love and devotion, the abundance of lavender throughout the Pacific Northwest, and the flower's historical ties to queer empowerment and identity.
The artist, Esmeralda Vasquez, is a self-taught multidisciplinary artist, muralist, and illustrator based in Seattle.
Her work is shaped by her experience as a Queer/Latinx artist from Washington's Yakima Valley and often explores symbolism, color theory, identity, and intentional storytelling.
"We're excited to launch this new artist tote collection with a design that celebrates inclusion, creativity, and community," said Ryan Ritter, CEO of Town & Country Markets.
"Partnering with local artists allows us to continue to create meaningful pieces that reflect the people and neighborhoods connected to our markets while supporting organizations doing important work locally."
The new Pride Tote will support Lambert House, the Capitol Hill-based nonprofit and community center supporting LGBTQ+ youth, by donating $1 for every tote produced.
The launch showcases the company's ongoing dedication to collaborating with local artists following its in-store murals and recently launched mugs. It also offers a first look at Town & Country Markets' broader artist tote collection arriving this July.
The upcoming July limited-edition tote bag release will feature the same market-specific designs showcased on its popular MiiR mug artist collection, inspired by each market location - Bainbridge, Ballard, Lakemont, Mill Creek, Poulsbo, and Shoreline.
Together, the tote collection celebrates people, and the distinct character, landmarks, history, and natural beauty of the communities surrounding each Town & Country Market location.
The Pride tote is available now in all Town & Country Market stores while supplies last, priced at $9.99. Images can be found HERE.
To learn more, visit townandcountrymarkets.com or follow the company on Instagram and Facebook to join in the delight of eating.
Posted by DKH at 2:58 AM
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