Chanel

Designs, sells luxury fashion and cosmetics

Retail Administrator

Administrative SupportConfirmed live in the last 24 hours

Full-timeHong KongNo salary listedIn-person

About the Job

Requirements

Proficiency in Microsoft Word, Excel, and PowerPoint.
Proficiency in spoken and written English and Cantonese.
A professional manner and sound judgment in communication and conduct.

Responsibilities

Follow the requirements indicated in the Standard Operational Procedures.
Provide onboarding and staff-transfer support by coordinating with different stakeholders.
Follow up on all communications and correspondence between the boutique and office.
Follow up on uniform ordering and fitting arrangements.
Maintain records of boutique expenditures.
Support and participate in boutique daily operations and other ad hoc activities.
Prepare reports for the Boutique Management team.
Prepare the monthly roster.
Liaise with the Retail Office regarding monthly activities and training arrangements.
Update and monitor attendance and leave-application records of boutique staff, and report to the Retail Office regularly.
Record overtime for the boutique team and update compensation-off records monthly.
Liaise with external vendors and internal departments regarding boutique maintenance.
Liaise with mall management on boutique daily operations issues.
Act as the first contact point for issues related to Retail Support Office management.
Manage ordering for point-of-sale and boutique printing matters, and monitor consumption and inventory.
Arrange replenishment of boutique, marketing, and clienteling resources according to usage.

Job Purpose:

This position is responsible to provide clerical and administrative support to the boutique.

Key Responsibilities:

Daily Operations

Follow the requirements as indicated in the Standard Operational Procedures.
Provide on-boarding/staff transfer support by coordinating with different stakeholders
Follow-up on all communications correspondence between boutique and office.
Follow-up on uniform ordering and fitting arrangement.
Responsible for boutique expenditure record keeping.
Support and participate in boutique daily operations and other ad hoc activities.
Prepare reports for the Boutique Management team.

Manpower Arrangement

Prepare monthly roster.
Liaise with Retail Office regarding monthly activities, training arrangements.
Update and monitor attendance and leave application record of boutique staff and report to Retail Office regularly.
Record overtime records of boutique team and update compensation off record on monthly basis.

Workplace & Replenishment

Liaise with external vendors and internal departments regarding boutique maintenance.
Liaise with mall management for any boutique daily operations issue.
As the first contact point for all issues related to Retail Support Office management.
Responsible for POS and boutique printing matters ordering and monitor the consumption and inventory.
Arrange replenishment on boutique, marketing and clienteling resources according to usage.

Person Specifications:

Possess a strong caliber in communication, organization and interpersonal skills.
Positive, patient and detail-minded, with constant innovation and curiosity.
Eager to learn and good team player.
Proficient in Microsoft Word, Excel and PowerPoint.
Proficient in spoken / written English & Cantonese.
Mindset / Judgement on way of communication / code of conduct / professional manner.

At Chanel, we are you focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

About the Company

Chanel

Designs, sells luxury fashion and cosmetics

1) What does Chanel do? Chanel is a luxury fashion house that offers a range of high-end products including fashion, accessories, fragrances, skincare, makeup, jewelry, and watches, targeting affluent customers worldwide. 2) How does its product work? It designs and sells premium, timeless items through owned boutiques, official online channels, and authorized retailers, supported by strong marketing, fashion shows, and brand storytelling to maintain desirability and loyalty. 3) How is Chanel different from competitors? It combines a storied brand heritage with exclusive, premium products and strict distribution control, creating a sense of rarity and prestige that appeals to luxury buyers. 4) What is Chanel's goal? To preserve its elite brand status while growing a loyal, affluent customer base by delivering consistently refined, timeless designs and a premium consumer experience.

Company size: 10,001+
Company stage: Debt Financing
Total funding: $770M
Headquarters: Argueil, France
Founded: 1883

Recently Posted Jobs

Explore more opportunities at Chanel

See more jobs