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TOPdesk

Cloud/on-prem ITSM platform with automation

Business Development Representative

Sales Development RepresentativeConfirmed live in the last 24 hours
Full-timeBallerup, Denmark

About the Job

Requirements

  • At least one year of experience in outbound sales, such as cold calling, email outreach, or LinkedIn prospecting.
  • Experience with CRM systems such as Salesforce or HubSpot is beneficial but not required.
  • Fluent Danish and good English language skills.
  • Motivation to conduct outbound sales and initiate contact with prospective customers.
  • Creativity and curiosity in prospecting, including willingness to test different approaches and messages.
  • Persistence when receiving rejection as part of the sales process.
  • A results-oriented approach and motivation to meet and exceed targets.
  • Ability to work in a structured way, prioritize, and maintain oversight in a dynamic work environment.

Responsibilities

  • Proactively contact prospective customers by phone, email, LinkedIn, and other relevant channels to generate interest and book meetings.
  • Handle and qualify inbound leads, assessing their potential to become concrete sales opportunities.
  • Analyze relevant market segments and identify companies matching the ideal customer profile.
  • Book discovery calls and product demonstrations for Business Development Managers.
  • Record and follow up on activities, conversations, and leads in the CRM system.
  • Collaborate with Marketing to develop and optimize campaigns, messaging, and outreach.
  • Participate in and contribute to events.

Desired Qualifications

  • Knowledge of other Nordic languages.

About the Company

TOPdesk

Cloud/on-prem ITSM platform with automation

TOPdesk provides a cloud-based and on-prem IT service management (ITSM) platform for IT, facilities, and HR teams. The software brings together requests, assets, and workflows, with a Self-Service Portal that includes a knowledge base and service catalog, and modules for incident, asset, and change management to handle tickets and assets. It supports automation and integrates with other systems via APIs to automate repetitive tasks and enable AI-assisted support. TOPdesk serves thousands of organizations worldwide and markets a SaaS subscription with optional on-premise deployment, aiming to streamline service delivery, reduce manual work on service desks, and scale IT, facilities, and HR services through automation and integration.

Company size
501-1,000
Company stage
Private
Total funding
Not listed
Headquarters
Delft, Netherlands
Founded
1993

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