SR Director National Accounts - Lowes

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

The Lowe’s Sr. Director of National Accounts is a high performing team contributor that serves as a primary point of contact for all in store and online portions of the business. This role will be responsible for developing and maintaining relationships with the category merchant(s), IRP, online teams and internal Daltile partners, driving revenue growth, and ensuring overall client satisfaction.

LOCATION: 500 S Main St. #413 Mooresville North Carolina 28115

Duties and Responsibilities of the Position:

• Serve as the lead Account Manager supporting Lowe’s, building strong customer relationships and partnering with Lowe’s merchants and cross-functional teams to drive sales, operational execution, and long-term account growth.
• Analyze POS, inventory, assortment, competitive performance, and market trends to identify growth opportunities and translate weekly and YTD results into clear, actionable recommendations across all in store and online channels.
• Lead and support high functioning, motivating teams.
• Lead assortment strategy, line reviews, resets, and SKU productivity, identifying underperforming items, recommending replacements, evaluating expansion opportunities, and supporting new product launches and buybacks from recommendation through execution.
• Develop and execute Lowe’s account plans and growth strategies that support revenue objectives, strengthen the company's position with the customer, and identify new business, merchandising, and operational opportunities.
• Manage inventory and supply-chain execution for the account, proactively monitoring in-stocks, order activity, upcoming expansions, and project requirements while partnering with Lowe’s and internal planning teams to address risks and improve visibility to future demand.
• Partner closely with Planning, Marketing, Product, Operations, Customer Service, and other internal teams to execute Lowe’s programs and ensure inventory, samples, displays, products, POP, and supporting materials align with customer timelines and expectations.
• Conduct in-person and virtual customer meetings and sales presentations, presenting recommendations, programs, pricing, business opportunities, and account performance to Lowe’s stakeholders.
• Provide regular updates and high-quality analysis to senior leadership on Lowe’s performance, key opportunities, risks, market dynamics, and recommended actions to support short- and long-term account strategy.
• Make informed business decisions based on a strong understanding of Lowe’s, company objectives, competitive activity, industry practices, and market trends, continuously identifying opportunities to improve performance and execution.
• Operate as a collaborative team player, communicating effectively across Lowe’s account team and broader organization, sharing information, supporting team priorities, and contributing to the overall success of the account.
• Work collaboratively from the Mooresville, NC office as part of the Lowe’s account team, with the ability to participate in live customer meetings, internal meetings, and other business activities as required.
• Perform other duties and responsibilities as needed to support Lowe’s and broader business objectives.

Required Experience and Education:

• Bachelor’s degree in a related field preferred.
• 12+ years’ relevant experience OR equivalent combination of education and experience.
• 7+ years of management experience.

Competencies:

•          Holistic, integrated understanding of organizational context.

•          Solid understanding of people management strategies and how to develop team members into successful leaders.

•          Begins leading through other leaders, instead of setting operational approach.

•          Able to lead and support their function while achieving impact and improvements across all functional areas.

•          Requires the ability to change the thinking of, or gain acceptance from, others in sensitive situations while preserving relationships.

•          Focused on and responsible for their team's productivity and collective impact.

•          Excellent communication, problem solving, and organizational skills.

•          Able to multitask, prioritize, delegate, and manage time effectively.

•          High level of integrity and discretion in handling sensitive and confidential data.

•          Proficient using Microsoft Office Suite products.

•          High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.

Other Pertinent Job Information:

•          This employee will be responsible for direct reports.

•          The ability to lift 50 pounds regularly.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth.  Examples include:  Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.