I

ING

Digital banking and sustainable lending

Personal Banker

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeAntwerp, Belgium

About the Job

Requirements

  • Relevant work experience in a comparable role and financial environment, preferably involving investments.
  • Follow rules carefully, including MiFID legislation and legislation related to compliance and risk management.

Responsibilities

  • Develop and advise a portfolio of Personal Banking customers, guiding them toward their financial goals.
  • Offer customers solutions for wealth management, family financial protection, project financing, and retirement planning.
  • Proactively identify customer needs and provide service through mobile banking, video banking, and face-to-face channels.
  • Work closely with colleagues in the office and other product lines, identifying opportunities that contribute to the office’s financial growth.
  • Acquire new customers and grow the customer portfolio.
  • Recommend ING investment solutions according to customer needs and build trust as part of asset acquisition.
  • Contact and advise customers regularly, support them through digital distribution channels, and gather information to analyze needs and recommend appropriate solutions.
  • Act as the reference person for Personal Banking customers in the portfolio.
  • Participate in client public-relations activities and zonal and regional events, and build a local network.
  • Use ING tools before, during, and after customer and prospect interactions in accordance with ING guidelines.

Desired Qualifications

  • Investment experience is preferred.

About the Company

ING

Digital banking and sustainable lending

ING provides digital banking and financial services to individuals and businesses worldwide. Its products and services include online and mobile banking, lending, payments, and advisory services designed to be frictionless so customers can make confident financial decisions. ING differentiates itself by focusing on sustainable choices, responsible lending, and sharing knowledge to help customers and partners realize their visions for a better future. The bank emphasizes empowerment over judgment and aims to finance change, partner with customers, and continuously innovate in a sustainable way. Its goal is to help people and businesses progress toward their goals while reducing barriers and making banking easier and more responsible.

Company size
10,001+
Company stage
IPO
Headquarters
Amsterdam, Netherlands
Founded
1991

Recently Posted Jobs

Explore more opportunities at ING

See more jobs