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Jefferson Health

Academic health system

Assistant Nurse Manager - Emergency Department

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timePhiladelphia, PA, USANo salary listedIn-person

About the Job

Requirements

  • A Bachelor's degree in nursing is required.
  • At least 2 years of acute care experience is required.
  • Effective communication skills are required, including accurately transmitting, receiving, and interpreting information and engaging patients and families in their health care.
  • Knowledge of patient- and family-centered practice and the ability to convey respect and collaborate with patients, families, and designated care partners are required.
  • Cultural awareness and the ability to connect respectfully with people from diverse backgrounds are required.
  • Knowledge of care coordination and the ability to integrate multidisciplinary medical, social, economic, and other services are required.
  • Knowledge of patient safety risks and the ability to take steps to reduce those risks are required.
  • Knowledge of medications used to treat patients and the ability to administer medications and prescribe drugs for continuing treatment outside the hospital are required.
  • Knowledge of patients' post-discharge needs and the ability to plan discharge and arrange follow-up care are required.
  • Knowledge of patient assessment tools and techniques and nursing diagnosis or clinical judgment is required.
  • Knowledge of health information and appropriate documentation methods is required, including documenting medical histories, symptoms, vital signs, medications, diagnoses, treatment plans, procedures, tests, and medical results in written or electronic form.
  • Basic Life Support certification from the American Heart Association is required.
  • A Pennsylvania Registered Nurse license is required.
  • Ability to lift and carry 40–50 pounds, including pushing or pulling patients on beds or stretchers and assisting with lateral transfers, is required.
  • Frequent to continuous standing and walking are required; patient transport may involve walking 8–10 miles per shift.
  • The role may require kneeling, bending, squatting, and performing CPR.
  • The role has regular exposure to blood and body fluids, tissues, or diagnostic and therapeutic materials of human origin.

Responsibilities

  • Recognize patients and their families or designated care partners in providing safe, compassionate, coordinated care that respects personal preferences, priorities, needs, and cultural beliefs and values.
  • Plan, direct, and coordinate nursing care for a specific patient care area in collaboration with the nurse manager and other appropriate nursing staff.
  • Recruit, interview, and select staff for the patient care unit.
  • Provide leadership and direction in implementing strategic goals and objectives.
  • Develop, implement, and evaluate unit policies, procedures, and goals consistent with department and organizational goals.
  • Assist with completing regular performance evaluations for each staff member and serve as a clinical resource on policies and procedures, patient standards, performance improvement, and risk management.
  • Assist with completing evaluations for new staff before the end of their probationary period, with input from appropriate nursing staff.
  • Resolve conflicts, counsel employees, and use the disciplinary process as appropriate.
  • Develop, implement, and evaluate staffing plans to meet patient and family care needs.
  • Develop, implement, and evaluate improvements to increase the quality of patient and family care in collaboration with the nurse manager.
  • Identify patient-care quality issues and develop, implement, and evaluate unit improvement programs or projects within a shared governance model.
  • Manage continuous quality and regulatory directives, including JCAHO and OSHA requirements.
  • Design, implement, and evaluate the unit patient satisfaction plan.
  • Serve as a resource and clinical role model to members of the health care team.
  • Assist professional development staff with creating and implementing educational programs.
  • Recommend, participate in developing, and implement policies and procedures.
  • Seek opportunities for nursing research.
  • Collaborate with professional development staff and the nurse manager to set minimum competencies and oversee staff's ongoing professional development.
  • Manage available resources to operate the patient care area within budget limitations.
  • Identify cost and revenue opportunities and assist in developing cost-saving activities.
  • Collaborate with the nurse manager in budget forecasting.
  • Educate health care team members on cost-efficient care, appropriate staffing, and efficient use of material resources.
  • Monitor staff schedules to ensure adequate staffing for patient care needs and quality care.
  • Authorize overtime or schedule changes to fill shifts as necessary.
  • Complete payroll in collaboration with the nurse manager.
  • Provide staffing volume and adjustment information reflecting staffing-need variances in Smart Square.
  • Carry out the nurse manager's responsibilities in their absence, with guidance from the Administrative Director.
  • Collaborate with the multidisciplinary team to ensure effective nursing-unit operations.
  • Support nursing professional development, Magnet, and Shared Governance by participating in and mentoring colleagues on councils and the Clinical Ladder program.

Desired Qualifications

  • A Master's degree in nursing is preferred.
  • One year of experience in a similar or comparable unit is preferred, along with demonstrated leadership and management potential.
  • Advanced Cardiovascular Life Support and Pediatric Advanced Life Support are required based on unit requirements.

About the Company

Jefferson Health

Academic health system

Jefferson Health is an academic health system serving Philadelphia, South Jersey, and surrounding communities. The system delivers hospital, specialty, primary, emergency, outpatient, research, and professional education services across its care network. It serves patients, families, clinicians, students, researchers, and regional communities. Its operating model centers on clinical care integrated with university education, research, physician practices, and shared health-system operations. Teams work across nursing, physicians, allied health, research, education, technology, facilities, administration, and patient access. This structure supports consistent delivery across the organization.

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