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DoorDash

Runs apps for local food and grocery delivery

Assistant Site Manager

Warehouse & FulfillmentConfirmed live in the last 24 hours
Full-timeNashville, TN, USA$64.8k - $95.3kIn-person

About the Job

Requirements

  • Have 3+ years of experience in Operations, Warehouse Logistics, Customer Service, Retail Management, Fulfillment, or a related field.
  • Have 1+ years of experience managing a team.
  • Have experience using Excel or Google Sheets to analyze data, including basic formulas and pivot tables.
  • Have schedule flexibility to support regularly scheduled late-night and weekend hours.
  • Have managed high-performance teams of 5+ employees with successful performance and employee development outcomes.

Responsibilities

  • Assist in leading the local warehouse operating team in a 5,000–15,000-square-foot distribution center, and in some locations prepare food in a light-prep kitchen.
  • Help the Site Manager maintain high quality for customers.
  • Lead hourly Operations Associates and Shift Leads; hire, coach, and develop team members, and build a safety-first culture.
  • Serve as a change agent for the site, helping the team navigate new initiatives and growth projects.
  • Handle onsite escalations, including coordinating with cross-functional partners.
  • Drive results in one or more assigned focus areas or a specific site shift, using effective scheduling, inventory management processes, and network best practices.
  • Analyze data, make strategic recommendations, and execute actions regarding resource allocation, workflow, warehouse organization, and engagement of cross-functional partners.
  • Lead process improvement projects as applicable.
  • Coach and empower the team to provide a high-quality customer experience, with order accuracy and fulfillment speed as key measures.
  • Work cross-functionally with central inventory and training teams to ensure the team has needed tools and resources.

About the Company

DoorDash

Runs apps for local food and grocery delivery

DoorDash runs apps that let people order restaurant meals, groceries, and other goods from local businesses, which independent couriers called Dashers bring to their doors. In 2019 it overtook Grubhub to become the largest food delivery service in the United States, and it later expanded abroad by buying Finland's Wolt and Britain's Deliveroo. Merchants pay DoorDash a fee on each order and can buy ads in its apps, while customers pay delivery and service fees or join DashPass, a subscription that cuts those fees. Businesses can also hire Dashers through its Drive service to carry orders placed on their own websites. Four Stanford students founded DoorDash in 2013, and it is based in San Francisco, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2013

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