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Butler Hospitality

Cloud kitchen F&B service for hotels

Lead Butler

Dining, Bar & Counter ServiceUpdated on Nov 10
Full-timeDenver, CO, USAIn-person

About the Job

Requirements

  • Familiarity with delivery practices and handling methods.
  • Ability to work with minimal supervision and exercise good judgment.
  • Authorized to work in the United States.
  • Proof of COVID-19 vaccination or willingness to receive vaccination is required.

Responsibilities

  • Pack and organize food orders, prioritizing them by delivery distance and timing.
  • Maintain inventory and order delivery supplies and condiments.
  • Maintain cleanliness and sanitation, including opening and closing cleanup duties.
  • Resolve guest and client problems or complaints using judgment, or refer them to management as needed.

About the Company

Butler Hospitality

Cloud kitchen F&B service for hotels

Butler Hospitality ran cloud-kitchen delivery for hotels by taking over underused hotel kitchens and turning them into centralized production hubs that prepare and deliver meals to a network of partner hotels. For hotels with existing restaurants, it managed F&B operations; for limited-service hotels, it offered a virtual room service option with direct-to-room billing through hotel systems and delivery by Butler staff in about 30 minutes. Its strategy aimed to achieve economies of scale by pooling demand across properties and offering higher quality meals at lower costs, supported by a direct sales model sharing revenue with partner hotels. The company grew to serve hundreds of hotels in multiple cities, including major brands, before ceasing operations in May 2022 due to factors like COVID-19 pressures and internal challenges.

Company size
201-500
Company stage
Series B
Total funding
$68.3M
Headquarters
New York City, New York
Founded
2015

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