Inactive
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Avoca AI

AI-driven communications platform for home services

GTM Engineer

Sales OperationsPosted on Aug 29
Full-timeNew York, NY, USA

About the Job

Requirements

  • At least 3 years of experience in GTM engineering, growth operations, outbound, or another technical go-to-market role in a business-to-business environment.
  • A track record of building and operating large-scale outbound email programs that generated qualified pipeline.
  • Deep knowledge of outbound infrastructure and deliverability, including domain and inbox provisioning, authentication, warm-up, rotation, bounce management, and sender reputation.
  • Demonstrated expertise building artificial intelligence-powered workflows for research, segmentation, personalization, or campaign execution.
  • Hands-on experience building sophisticated workflows in tools such as Clay, Claude Code, n8n, Make, Zapier, Smartlead, or similar platforms.
  • Strong technical foundations and comfort working with application programming interfaces, webhooks, data integrations, and conditional logic; working knowledge of SQL, Python, or JavaScript.
  • Experience building, enriching, and maintaining large account and contact datasets using multiple data providers and enrichment waterfalls.
  • Strong commercial judgment and the ability to turn customer, market, and behavioral data into repeatable growth systems that create pipeline.

Responsibilities

  • Build, run, and scale the autonomous outbound email engine end-to-end, from campaign strategy and execution to sending infrastructure, deliverability, measurement, and optimization, turning it into a major source of qualified pipeline.
  • Build and ship AI agents and go-to-market workflows for prospect research, account prioritization, personalization, content development, and other repeatable work; continuously identify new automation opportunities and launch new agents regularly.
  • Map and enrich the total addressable market, building reliable account and contact data for campaigns and the outbound sales development representative motion.
  • Identify, test, and activate buying signals that surface the right accounts at the right time and trigger relevant outreach or representative action.
  • Build integrations, automations, and internal tools connecting data sources, customer relationship management systems, enrichment providers, outbound platforms, and Sales workflows.
  • Partner with sales development representatives, Sales, and revenue operations to improve targeting, lead routing, representative productivity, and conversion of signals into pipeline.
  • Evaluate the go-to-market technology stack and decide what to buy, build, or automate.

Desired Qualifications

  • Experience building signal-based outbound for a mid-market sales motion.
  • Experience supporting or working closely with a scaled sales development representative organization.
  • Experience in vertical software-as-a-service, home services, or another market with a large, identifiable universe of target businesses.
  • Experience building agentic workflows, AI-powered internal tools, or autonomous go-to-market systems from scratch.

About the Company

Avoca AI

AI-driven communications platform for home services

Avoca AI provides an AI-powered communications platform for service-based businesses, especially home services like HVAC and plumbing, to capture and manage leads around the clock. Its AI workforce handles inbound and outbound conversations across phone calls, texts, webchats, and lead sources, can answer on the first ring, book appointments directly into CRMs (such as ServiceTitan), manage rescheduling, and transfer complex cases to human agents. It differentiates itself through seamless system integrations, automated lead capture and follow-up, and an AI coaching module that analyzes customer service calls to train human agents. The goal is to reduce missed leads and maximize conversions for home-service companies by automating communications while providing managers with coaching data; the company is backed by Y Combinator with seed funding to scale its models, infrastructure, and customer acquisition.

Company size
201-500
Company stage
Series B
Total funding
$162.1M
Headquarters
New York City, New York
Founded
2022

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