Support Services Technician-EMS

Overview

About the Role

The primary purpose of the Support Services Technician is to provide logistical support relating to monitoring and troubleshooting of University Hospital IT applications, the procurement and distribution of the medical and non-medical equipment and supplies, ensures EMS units are compliant with the NJ Department of Health regulations, and maintaining the readiness of the EMS department to respond to requests for assistance.

Responsibilities

What You’ll Do  

• Provide logistical and operational support for EMS department activities and daily functions.
• Monitor and troubleshoot University Hospital IT applications to ensure efficient system performance.
• Coordinate the procurement, inventory management, and distribution of medical and non-medical equipment and supplies.
• Ensure EMS units remain compliant with all New Jersey Department of Health regulations and standards.
• Maintain EMS operational readiness by preparing equipment, supplies, and resources needed for emergency response.
• Support the department’s ability to respond quickly and effectively to requests for assistance.
• Assist in tracking, maintaining, and managing equipment to promote continuous readiness and regulatory compliance.
• Facilitate communication and coordination between operational, clinical, and support services to enhance EMS efficiency.

Qualifications

What You’ll Bring

• High School Diploma or equivalent required.
• Minimum of two (2) years of EMS experience required.
• Minimum of two (2) years of EMS driving experience with a satisfactory driving record required.
• One (1) year of logistics experience preferred.
• Commercial Driver’s License (CDL) with Passenger Endorsement preferred.
• Ability to successfully pass a medical evaluation and respirator fit test required.
• Must be able to wear an N95 particulate respirator in accordance with PEOSHA standards as a condition of employment.
• Strong verbal and written communication skills in English required.
• Demonstrated interpersonal and relationship-building skills required.
• Exceptional customer service skills with a commitment to providing high-quality support.
• Ability to work effectively in a fast-paced EMS environment while maintaining professionalism and compliance standards.

 What We Offer

• Medical & Prescription Drug Coverage
• Dental & Vision Insurance
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Short- & Long-Term Disability Insurance
• Pension Plan
• Pet Insurance
• Employee Assistance Program (EAP)
• Professional Development

Compensation

In compliance with New Jersey’s Pay Transparency Act, the hourly range for this position is TE/1825: Probationary Rate $27.83 - Job Rate $28.33 - Two (2) Year Rate $29.18 per hour. University Hospital considers multiple factors when determining compensation, including (but not limited to) the scope and responsibilities of the position, the candidate’s relevant work experience, education and training, key skills, internal equity, market data, and organizational needs.The expected salary range for this position is in accordance with the New Jersey Pay Transparency Law; final compensation will be commensurate with experience and qualifications.

About Us

University Hospital is one of the nation’s leading academic medical centers. As the principal teaching affiliate of Rutgers New Jersey Medical School and the only state-certified Level 1 Trauma Center in Northern New Jersey, University Hospital is training the next generation of physicians and advancing science to discovery while taking exceptional care of patients, regardless of their financial situation.

Apply Today

We encourage candidates from all backgrounds to apply. If you want to grow your career in healthcare while serving a vibrant community, we’d love to meet you.