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Smartsheet

Builds work management software for teams

Manager, Revenue Operations Analytics

Sales OperationsConfirmed live in the last 24 hours
Full-timeBengaluru, Karnataka, IndiaNo salary listed

About the Job

Requirements

  • At least 8 years of progressive experience in analytics, revenue operations, or a related quantitative discipline.
  • At least 2 years of direct people management experience, including developing and supporting a team of analysts.
  • Deep expertise in SQL and data preparation for analysis, modeling, and visualization.
  • Experience with business intelligence tools such as Tableau, Looker, Power BI, or equivalent.
  • Ability to translate business questions into analysis, reports, and recommendations for Sales or go-to-market stakeholders.
  • Experience in Cloud or SaaS go-to-market analytics, including pipeline, annual recurring revenue, retention, or sales productivity.
  • Ability to present data and findings clearly to technical and non-technical audiences.
  • Ability to work flexible hours to maintain overlap with North American Pacific Time leadership.
  • A bachelor's degree in a quantitative field such as engineering, mathematics, statistics, economics, business, or computer science.

Responsibilities

  • Directly manage five Senior Revenue Operations Analysts and one Data Engineer in Bangalore, providing day-to-day guidance, coaching, and operational support.
  • Set priorities, hold the team accountable for high-quality and timely outputs, and own performance management, including merit reviews and calibrations.
  • Support career growth through regular one-on-one meetings, identifying skill gaps, and coordinating mentorship and development opportunities.
  • Partner with Human Resources on recruiting, onboarding, and workforce planning for the Bangalore team.
  • Act as the primary analytics business partner from the Bangalore office for Global Sales and go-to-market leaders, translating business questions into structured analysis, reports, and recommendations.
  • Lead team execution across Revenue Operations priorities, including pipeline health, retention, sales productivity, territory performance, services utilization, and commission planning.
  • Help create, evolve, and maintain Sales reporting infrastructure; mine large datasets to surface insights and monitor anomalies and data-quality issues.
  • Partner with Bangalore Business Intelligence and Data Engineering teams to build scalable analytics solutions and ensure data pipelines meet team needs.
  • Present findings to stakeholders across the organization, from peer teams to senior go-to-market leadership, for technical and non-technical audiences.
  • Translate functional plans into operational processes; manage team work intake, project tracking, stakeholder updates, and milestone reviews.
  • Recommend and implement process improvements that increase team throughput and analytical quality.
  • Maintain flexible overlap with North American Pacific Time leadership to stay aligned on priorities, decisions, and escalations.
  • Build relationships with the Bangalore Business Intelligence and Data Engineering organizations, connecting Revenue Operations Analytics to the broader data platform.

Desired Qualifications

  • Experience with statistical techniques such as time series analysis, cluster analysis, and multivariate modeling.
  • Familiarity with data engineering concepts and ability to collaborate effectively with a data engineer on pipeline and infrastructure work.
  • Channel or Partner go-to-market experience.
  • Experience working in a global, matrixed organization with cross-functional teams across time zones.
  • Prior experience partnering with Business Intelligence or Data Engineering teams in a shared-service model.

About the Company

Smartsheet

Builds work management software for teams

Smartsheet builds cloud software for teams that plan projects, coordinate operations, and track work across an organization. Its spreadsheet-style workspaces combine task records with reports and dashboards, while teams switch between table, board, calendar, and project timeline views. Users collect information through forms, set rules for reminders and approvals, and connect their work to tools such as Microsoft Office, Google Workspace, and Slack without building a separate application. The company sells subscriptions with paid member seats and enterprise plans, plus optional products for more complex workflows. Smartsheet was founded in 2005 and is headquartered in Bellevue, Washington, United States.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Bellevue, WA
Founded
2005

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