Senior Clinical Operations Project Manager

About Pluto

Pluto Health is on a mission to connect people with the care they need, when they need it. Pluto bridges AI and health services, unifying health information from siloed sources and identifying the best next steps for patients in minutes. Our team creates personalized plans and collaborates to address health needs alongside our enterprise partners. Whether it involves preventive health care, at-home tests, or access to lifesaving clinical studies, we aim to provide the necessary resources to patients at the time of need through our trusted network of partners, including retail pharmacies, payers, and clinicians.

About the Role

Pluto Health is seeking a highly skilled and experienced Senior Clinical Project Manager to join our company. In this role, you will be responsible for managing and overseeing the successful execution of clinical and administrative projects. As a Senior Clinical Project Manager, you will play a critical role in leading cross-functional teams, ensuring adherence to project timelines, budgets, and quality standards, while collaboratively working with clients to achieve their unique project goals. This is an exciting opportunity to contribute to the success of our growing healthcare technology company.

Key responsibilities include

• Manage and lead cross-functional project teams, consisting of individuals from various departments, including clinical operations, product development, data management, and quality assurance.

• Collaborate closely with clients to clearly understand project requirements, objectives, and deliverables, ensuring alignment with their expectations.

• Develop comprehensive project plans, including timelines, resource allocations, and budgets, effectively identifying and mitigating potential risks and roadblocks.

• Utilize project management best practices to successfully execute projects, ensuring adherence to project scope, timeline, and quality standards.

• Lead regular project status meetings, providing updates to stakeholders, resolving any project-related issues, and maintaining open lines of communication.

• Oversee the implementation of clinical operations, from administrative to patient engagement work.

• Ensure effective planning and execution of site visits, investigator meetings, and other project-related activities, coordinating with internal teams and external partners as necessary.

• Monitor and track project progress, meticulously maintaining detailed documentation and providing ongoing reports to management and clients.

• Proactively identify and manage project risks, applying problem-solving skills to develop creative solutions and contingency plans.

• Foster collaborative relationships with internal and external stakeholders, ensuring clear communication, managing expectations, and cultivating a high level of client satisfaction.

• Continuously assess and enhance project management processes and workflows, optimizing efficiency and quality while driving continuous improvement.

Who you are

• Leadership mindset who is self-directed and innovative

• Collaborative across multiple groups

• Healthcare and/or clinical trial experience, with understanding of medical/research-related acronyms, processes, and budgeting

• Independent learner

• Clinical research experience is appreciated but not required

Qualifications for the role

• PMP certified or Lean Six Sigma trained required

• A master's degree in a relevant field, such as healthcare, life sciences, or project management, is preferred but not required

• Demonstrate a proven track record of a minimum of 5 years in clinical project management, preferably within the healthcare industry and with experience in SaaS solutions.

• Possess a strong understanding of clinical study processes, regulations, and best practices, including knowledge of ICH-GCP guidelines and FDA regulations.

• Showcase exceptional leadership and team management skills, with the ability to effectively lead cross-functional teams and drive project success.

• Possess excellent communication and interpersonal skills, both written and verbal, with the ability to collaborate with clients, internal teams, and external partners.

• Show strong analytical and problem-solving skills, with acute attention to detail.

• Possess the ability to manage multiple projects simultaneously, prioritizing workload effectively and maintaining focus in a fast-paced environment.

• Demonstrate proficiency in project management software and tools, including Microsoft Project or similar applications.

• Display adaptability and flexibility, thriving in an entrepreneurial and rapidly evolving start-up environment.

What you get

• Join a fast-growing, venture-backed health tech company

• Work alongside a world-class team

• Be part of the solution: improve the way care is delivered for millions of patients

• Competitive salary and employee equity options, with benefits including health, dental, and vision coverage, flexible PTO, and a matched 401(k) plan

Pluto Health is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex (including pregnancy), age, marital status, disability, genetic information, sexual orientation, national origin, gender, gender identity or expression, veteran status, or any other characteristic protected by law. We are proud to be an equal opportunity workplace.

Recruitment fraud notice: Pluto will only contact you from an official @pluto.health email address and will never ask for payment or financial information during hiring.